Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Adams

Peyton,CO

Summary

Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. I have top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Track record of enhancing customer satisfaction and supporting team goals in dynamic environments.

Professional with extensive experience in providing exceptional customer service and administrative support. Strong focus on collaboration and adapting to changing needs ensures effective team dynamics and smooth operations. Skilled in managing multi-line phone systems, scheduling, and maintaining welcoming environment. Reliable, organized, and poised to enhance front desk efficiency and client satisfaction.

Highly organized Front Desk Receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems.

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

12
12
years of professional experience

Work History

Medical Front Desk Receptionist

The Family Practice
02.2024 - 11.2025
  • Managed patient scheduling using practice management software to optimize daily operations.
  • Greeted and assisted patients, ensuring a welcoming environment and efficient check-in process.
  • Coordinated communication between medical staff and families, enhancing patient experience and satisfaction.
  • Maintained accurate patient records and documentation, ensuring compliance with healthcare regulations.
  • Developed patient communication protocols to enhance clarity and increase engagement during visits.
  • Implemented follow-up systems for patient inquiries, resulting in improved response times and care continuity.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Completed all tasks in compliance with company policies and procedures.

Front Desk Receptionist

Matthew Vu Pediatrics
03.2022 - 11.2023
  • Answer Phone
  • Schedule
  • Checking patients in
  • EMR
  • Managed patient scheduling and appointment coordination to optimize office flow.
  • Maintained accurate electronic health records using EMR systems for efficient retrieval.
  • Facilitated patient check-in and check-out processes to enhance customer service experience.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.

Front Desk Receptionist

Blue Skies Center For Women
02.2020 - 03.2022
  • Answer Phones
  • Make Appointments
  • Checking in Patients
  • Manage Charts

Administrative Assistant

The Furnace Guy Heating And Cooling
09.2017 - 03.2018
  • Answer Phones
  • Make Appointments
  • Dispatch Techs Data Entry
  • Filing

Front Desk Receptionist

Window World Of Colorado
05.2016 - 02.2017
  • Answering Phones
  • Scheduling Work Orders and Warranty Work
  • Filing
  • Invoicing

Administrative Assistant

Aquaduct Roof And Gutters
05.2014 - 05.2016
  • Answering Phones
  • Scheduling
  • Filing
  • Updating Website
  • Pulling Permits
  • Checking Permit Status with Building Department

Education

High School Diploma -

Falcon High School
Peyton, CO
05.1993

Skills

  • Customer Assistance
  • Time Management
  • Multi-Line Telephone Systems
  • Scheduling Appointments
  • Administrative Skills
  • Listening Skills
  • Front Desk Operations
  • Intake Form Processing
  • Demographics Information
  • Payment Collection
  • EMR
  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Scheduling
  • Appointment scheduling
  • Administrative skills
  • Office organization
  • Sensitive information handling
  • Work prioritization
  • Office administration
  • Guest relations
  • Skilled in [software]
  • Multi-line telephone systems
  • Call forwarding

Timeline

Medical Front Desk Receptionist

The Family Practice
02.2024 - 11.2025

Front Desk Receptionist

Matthew Vu Pediatrics
03.2022 - 11.2023

Front Desk Receptionist

Blue Skies Center For Women
02.2020 - 03.2022

Administrative Assistant

The Furnace Guy Heating And Cooling
09.2017 - 03.2018

Front Desk Receptionist

Window World Of Colorado
05.2016 - 02.2017

Administrative Assistant

Aquaduct Roof And Gutters
05.2014 - 05.2016

High School Diploma -

Falcon High School
Tammy Adams