Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Aldrich

Janesville,WI

Summary

Friendly

Dependable

Team player

Good Listener

Serve Quality food in safe & Timely manner

Serve Safe Certified.

Able to place food & Beverage orders

Material Handler

Capable decision maker

Strong listener

Consistent worker

Registered Nursing assistant

CPR Certified.

Scheduler

Trainer

Serve safe

Overview

60
60
years of professional experience

Work History

Lead Food and Nutrition Services

SSM Health Janesville
Janesville , Wi.
11.2011 - Current
  • Took numerous meal trays to patients and checked for satisfaction with dietary requirements.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Observed customer purchases in line and differentiated between standard portions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
  • Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Plated hot meals and salads in aesthetically pleasing arrangements.
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Created appealing food arrangements for party trays and specialized orders.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Circulated kitchen area to receive work assignments and identify support tasks.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Cooked batches of food according to standard recipes.

General Motors

General Motors Company
Janesville, WI
04.1995 - 12.2012

Operated Fork Trucks and scooters to deliver material to the assembly line

in an efficient and safe manner. Performed various assembly tasks through

the plant assigned . Maintained quality and safety standards in all positions.

Inspector Packer

Prent Corporati0on
Janesville, WI
03.2010 - 03.2011
  • Completed daily orders with expert picking and packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Updated daily procedures and measuring guidelines to reduce product and packaging waste.
  • Quickly and properly wrapped and boxed numerous and many different items, maintaining uniformity to meet fulfillment targets.

Waitress

Hoffman House Restaurant
Janesville, WI
03.1984 - 04.1995
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Town & Country Restaurant
Janesville, WI
06.1984 - 04.1995
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used cash registers and credit card machines to cash out customers.

Waitress

Janesville Country Club
Janesville, WI
03.1989 - 03.1995
  • Greeted new customers, discussed specials and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Used cash registers and credit card machines to cash out customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

MC Donald's Swing Manager

Mc Donald's
Janesville, WI
06.1981 - 06.1984
  • Supervised food preparation stations to observe hygiene and taste quality of food served to customers.
  • Managed 30 person team of cooks and back of house staff for \fast food restaurant Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately.
  • Carefully interviewed, selected, trained and supervised staff.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Led and directed team members on effective methods, operations and procedures.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Maintained safe working and guest environment to reduce risk of injury and accidents.

Education

High School Diploma -

Parker High School
Janesville, WI
06.1984

Cna Certified - CNA Nursing

Blackhawk Technical College
Janesville, WI
06.2010

Skills

  • Work Planning and Prioritizing

  • Visual Inspection
  • Team Training

  • Personal Assistance
  • Food Preparation Oversight
  • Decision Making
  • Quality Assessment
  • Presentation Delivery
  • Food and Beverage Costing
  • Telephone and E-mail Communication
  • Microsoft Office
  • Adaptability and Flexibility
  • Attention to Detail
  • Certified Food Protection Professional

  • Order Accuracy and Delivery
  • Warm and Friendly
  • Specials Promotion and Upselling
  • Dining Room Cleaning and Upkeep
  • Customer Service and Rapport
  • Team Player
  • PPE Guideline Compliance
  • Able to Lift 30 Pounds
  • Staff Training
  • Food Safety Standards
  • Valid Food Handlers Certification
  • Serve Safe Certified

  • Professional and Courteous
  • Guest Interaction
  • Staff Scheduling
  • Cash Drawer Management
  • Kitchen Team Training
  • Staff Supervision
  • Salad Bar Maintenance
  • Sanitation Guidelines

  • Opening and Closing Procedures
  • Kitchen Organization
  • Safe Food Storage Methods

Timeline

Lead Food and Nutrition Services

SSM Health Janesville
11.2011 - Current

Inspector Packer

Prent Corporati0on
03.2010 - 03.2011

General Motors

General Motors Company
04.1995 - 12.2012

Waitress

Janesville Country Club
03.1989 - 03.1995

Waitress

Town & Country Restaurant
06.1984 - 04.1995

Waitress

Hoffman House Restaurant
03.1984 - 04.1995

MC Donald's Swing Manager

Mc Donald's
06.1981 - 06.1984

High School Diploma -

Parker High School

Cna Certified - CNA Nursing

Blackhawk Technical College
Tammy Aldrich