Tammy Alfaro
Washington
Summary
Proven expertise in schedule coordination and relationship building, honed at Norman Regional Hospital, where I streamlined patient flow and enhanced data accuracy. Excelled in customer service, significantly improving patient satisfaction. Mastered data entry, ensuring 100% compliance with HIPAA guidelines. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
35
35
years of professional experience
Work History
Registered Medical /Surgery Cordinator
Norman Regional Hospital
01.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Collected and documented patient medical information such as blood pressure and weight.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Oriented and trained new staff on proper procedures and policies.
Registered Medical Assistant
Integris Hospital
07.2018 - 01.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- I was a driver for my physcian to several rural areas, Clinton and woodward several times a week to care for patients on those areas.
- Taught patients about medications, procedures, and care plan instructions.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Measured patient pulse oximetry.
Registered Medical Assistant
Norman Regional Hospital
08.2016 - 07.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
Registered Medical Assistant
Norman Regional Hospital
10.2014 - 08.2016
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Scheduled surgery for bariatric patients.
- Scheduled appointments for bariatric patients to complete prior to having surgery.
- Scribed for surgeon.
- Scheduled surgery and submitted surgery orders.
- EMR.
Medical Assistant
Integris Southwest Medical Center
10.2010 - 10.2014
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Registered Medical Assistant/Surgery Scheduling Coordinator
Dr. Daphne Lashbrook
08.2005 - 08.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Scheduled Ob surgical procedures.
- Assisted the physcian with all GYN office procedures.
Registered Medical Assistant
Integris Southwest Medical Center
02.1989 - 08.2005
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Prepared examination rooms with necessary tools and instruments prior to each appointment, enabling smooth transitions between patients.
- Taught patients about medications, procedures, and care plan instructions.
- Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
- Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Education
Associate of Technology - Rad Tech/medical Assiting
United Tech Institute
08.1987
High School Diploma -
US GRANT
Oklahoma City, OK05.1984
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
- Schedule Coordination
Timeline
Registered Medical /Surgery Cordinator
Norman Regional Hospital
01.2020 - Current
Registered Medical Assistant
Integris Hospital
07.2018 - 01.2020
Registered Medical Assistant
Norman Regional Hospital
08.2016 - 07.2018
Registered Medical Assistant
Norman Regional Hospital
10.2014 - 08.2016
Medical Assistant
Integris Southwest Medical Center
10.2010 - 10.2014
Registered Medical Assistant/Surgery Scheduling Coordinator
Dr. Daphne Lashbrook
08.2005 - 08.2010
Registered Medical Assistant
Integris Southwest Medical Center
02.1989 - 08.2005
Associate of Technology - Rad Tech/medical Assiting
United Tech Institute
High School Diploma -
US GRANT
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