Tammy L. Allday
Blackshear,GA
Summary
Compassionate Behavioral Health Professional with wide-ranging experience in mental health services, including individual and group therapy sessions. Show a strong proficiency in formulating treatment plans and conducting psychological assessments. Display strengths in crisis management and de-escalation techniques, bringing positive impact to patient outcomes. Committed to providing empathetic care and promoting mental wellness.
Overview
12
12
years of professional experience
Work History
Behavioral Health Professional IV
Unison Behavioral Health
Waycross, GA
09.2023 - Current
- Provided case management services by connecting individuals with community resources such as housing assistance, job training programs or legal aid.
- Assisted in identifying potential risks associated with mental health issues such as suicide or self-harm behaviors.
- Collaborated with other healthcare professionals in the development of comprehensive care plans for clients.
- Organized recreational activities for clients that promote socialization and physical activity.
- Monitored medication usage by clients to ensure adherence to prescribed regimens.
- Conducted assessments of clients' behavioral health needs and developed treatment plans accordingly.
- Developed crisis intervention strategies to address emergency situations involving clients in distress.
- Educated clients about available resources and services that could help them manage their conditions.
- Maintained accurate records of client progress, including clinical notes, evaluations and discharge summaries.
- Participated in multidisciplinary team meetings to discuss the progress of client cases.
- Facilitated psycho-educational classes for patients on topics such as stress management, anger management, healthy relationships and substance abuse prevention.
- Collaborated with multidisciplinary teams to coordinate care for clients.
- Served as an advocate for patients during interactions with insurance companies or other organizations related to their care plan.
- Adhered to ethical standards set forth by professional organizations such as The American Psychological Association.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Modified treatment activities or approaches as needed to comply with changes in clients' status.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans.
- Counseled clients or patients individually or in group sessions to assist in overcoming dependencies, adjusting to life or making changes.
- Guided clients in developing skills or strategies for dealing with problems.
- Acted as client advocate, coordinating required services and resolving emergency problems in crisis situations.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Prepared and maintained required treatment records and reports.
- Assessed patients for risk of suicide attempts or harmful behavior toward others.
- Referred patients or clients to community resources or specialists.
Behavioral Health Professional III
Unison Behavioral Health
Waycross, GA
02.2020 - Current
- Assisted in identifying potential risks associated with mental health issues such as suicide or self-harm behaviors.
- Collaborated with multidisciplinary teams to coordinate care for clients.
- Served as an advocate for patients during interactions with insurance companies or other organizations related to their care plan.
- Facilitated psycho-educational classes for patients on topics such as stress management, anger management, healthy relationships and substance abuse prevention.
- Provided case management services by connecting individuals with community resources such as housing assistance, job training programs or legal aid.
- Maintained accurate records of client progress, including clinical notes, evaluations and discharge summaries.
- Organized recreational activities for clients that promote socialization and physical activity.
- Coordinated referrals from primary care providers for mental health services when appropriate.
- Performed outreach activities in local communities through public speaking engagements or educational workshops.
- Developed crisis intervention strategies to address emergency situations involving clients in distress.
- Conducted assessments of clients' behavioral health needs and developed treatment plans accordingly.
- Participated in multidisciplinary team meetings to discuss the progress of client cases.
- Educated clients about available resources and services that could help them manage their conditions.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Prepared and maintained required treatment records and reports.
- Assisted individuals with stress management, self-esteem and issues associated with emotional and mental health.
- Encouraged clients to express feelings and discuss happenings in life to help develop insight into themselves or relationships.
- Guided clients in developing skills or strategies for dealing with problems.
- Gathered and researched information about community mental health needs or resources used in conjunction with therapy.
Program Manager-Clubhouse
Unison Behavioral Health
Waycross, GA
11.2022 - 09.2023
- Monitored performance metrics to ensure timely completion of tasks.
- Communicated regularly with external partners to ensure alignment of strategies and goals.
- Participated actively in brainstorming sessions focused on improving existing processes or creating innovative approaches for delivering services more efficiently.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Collaborated with teams across departments to develop effective strategies for executing programs.
- Identified areas of improvement in existing processes, procedures and systems related to the program delivery cycle.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Implemented best practices in order to maximize efficiency of operations.
- Conducted regular meetings with team members to review progress and address any issues or concerns.
- Led cross-functional teams in the successful delivery of program milestones, ensuring alignment with organizational goals and objectives.
- Generated and delivered reports, program review presentations and other program status updates.
- Oversaw program compliance with requirements, schedule and budget.
- Implemented plans designed for individual's specific needs.
- Conducted assessments of client's abilities and needs.
- Ensured the physical safety of all clients while under supervision.
- Developed positive relationships with clients through active listening and empathy.
- Organized recreational activities for clients according to their interests and abilities.
- Encouraged clients to develop independence and self-advocacy skills.
- Facilitated group activities focused on building teamwork among clients.
- Participated in team meetings providing updates on individual cases.
- Responded appropriately to emergency situations using crisis intervention strategies.
- Tracked client data including attendance, evaluations and outcomes.
- Maintained accurate records of client progress and updated case notes regularly.
- Coordinated with other agencies or organizations to obtain additional resources or services for clients.
- Attended training sessions related to working with individuals with disabilities or special needs.
- Maintained accurate records of services provided and progress made by each client.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Improved patient outlook and daily living through compassionate care.
Site Coordinator
Volunteers of America Southeast
Waycross, GA
12.2018 - 01.2020
- Provided training to staff on proper safety protocols and operating procedures.
- Actively collaborated with community organizations offering resources for those struggling with mental health concerns.
- Developed treatment plans tailored to the individual needs of each patient.
- Provided psychotherapy to patients dealing with mental health issues.
- Monitored and documented patient progress in accordance with established protocols.
- Counseled patients on healthy coping strategies for managing stress, anxiety, depression, and other mental health concerns.
- Provided crisis intervention services when needed by assessing danger levels of suicidal or homicidal thoughts or behaviors.
- Conducted routine assessments to identify any changes in a patient's condition or behavior.
- Collaborated with multidisciplinary teams including psychiatrists, social workers, physicians, psychologists and others to ensure continuity of care for each patient.
- Assisted in developing discharge plans for patients transitioning out of care settings back into the community.
- Assessed and evaluated the mental and physical condition of patients.
- Maintained accurate records of client interactions including diagnosis notes and progress reports.
- Participated in case conferences with other professionals to discuss treatment options.
- Encouraged clients to express themselves through activities like art therapy or music therapy.
- Supported family members during visits at the facility providing them information about their loved one's condition.
- Documented observations, interventions and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Administered medications, adhering to medication schedules and making adjustments commensurate with patients' condition and response.
- Created safe and supportive therapeutic milieu to promote recovery.
- Developed collaborative safety plan with patient and family to prepare for discharge.
- Observed strict safety measures, including checking medication dosages before administration to patients.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Referred patients to specialized health resources or community agencies to furnish additional assistance.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Participated in team meetings to discuss best practices for client care.
- Served as a resource person for family members or significant others who had questions about clients' treatment plans.
- Investigated complaints from clients or families concerning their care or treatment.
- Assessed and evaluated clinical staff performance, providing feedback to ensure quality standards were met.
- Reviewed case notes and other documentation to ensure compliance with regulations and standards of care.
- Provided direct supervision of clinical staff, including orientation, training and development of employees.
- Ensured that all safety protocols were followed at all times in the facility.
- Provided crisis intervention services when needed.
- Established a supportive and collaborative work environment, promoting team cohesion and high morale.
Site Supervisor-Logistics
Averitt Express
Waycross, GA
04.2013 - 10.2018
- Maintained accurate records such as daily reports, timesheets and other related documentation as required by management.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Assisted in resolving conflicts between subcontractors, vendors or clients as required by management.
- Managed and supervised a team of 10+ site staff members to ensure safety, quality control and efficient operations.
- Coordinated material deliveries from suppliers according to project needs.
- Conducted regular training sessions with staff to ensure compliance with company policies and procedures.
- Investigated accidents or near-miss incidents; documented findings in an incident report form.
- Ensured that workers followed safe work practices when operating machinery or performing hazardous tasks.
- Prioritized and assigned tasks to successfully direct workforce in constantly changing environment.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient shipping of goods.
- Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
- Coordinated daily transportation activities including scheduling, routing, tracking and documentation.
- Responded quickly to customer inquiries about order status or changes in schedules.
- Collaborated with internal teams to coordinate shipments between multiple locations.
- Maintained up-to-date knowledge of relevant laws, regulations and best practices pertaining to logistics operations.
- Organized and monitored the shipment of products in accordance with customer requirements.
- Monitored compliance with safety regulations and quality standards during transport operations.
- Liaised with suppliers and customers to resolve any shipping or receiving issues promptly.
- Analyzed logistics performance data to identify trends and areas for improvement.
- Oversaw the maintenance and repair of logistics equipment and vehicles to ensure operational readiness.
- Utilized logistics software to optimize supply chain processes and improve efficiency.
- Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
- Implemented and oversaw compliance with safety and handling procedures for all shipments.
- Coordinated daily logistics operations, including shipment scheduling and tracking.
- Developed and implemented efficient routing strategies to minimize delivery times and costs.
- Developed training materials and conducted sessions for new logistics staff members.
- Maintained records of damaged goods, backorders and applicable regulatory reporting.
- Directed team activities by establishing task priorities and providing guidance.
- Provided timely updates to customers regarding their orders or requests.
- Updated records of driver locations, delays, and cancellations.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Assigned drivers to appropriate routes based on customer needs.
- Participated in team meetings discussing changes in procedures or processes.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Maintained logs of all incoming calls and assigned tasks.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Verified driver credentials prior to assigning them a route or task.
Education
Master of Science - Education School Counseling
Valdosta State University
Valdosta, GA05-2025
Bachelor of Arts - Psychology
Valdosta State University
Valdosta, GA05-2023
Minor Degree - Native American Indigenous Studies
Valdosta State University
Valdosta, GA05-2023
Skills
- Behavioral assessment
- Treatment Planning
- Social Skills Development
- Documentation proficiency
- Individual Counseling
- Suicide Prevention
- Cognitive behavioral therapy
- Problem solving techniques
- Group Therapy
- Mental Health Assessment
- Treatment Plans
- Intellectual function assessment
- Clinical Documentation
- Case Notes
- Counseling techniques
- Individual sessions
- Group facilitation
- Case Management
- Group sessions
- Treatment Plan Development
- Crisis Intervention
- Clinical records maintenance
- Needs Assessment
- Psychology
- Support Group Facilitation
- Care Planning
- Referral Coordination
- File and Record Keeping
- Active Listening
- Teamwork and Collaboration
- Coping Methods
- Team building
- Dual diagnosis expertise
- Problem-solving abilities
- Written Communication
- Mental Health Support
- Decision-Making
- Data Confidentiality
- Reliability
- Intervention Planning
- Crisis Management
- Staff Training
- Problem-Solving
- Analytical Skills
- Professionalism
- Administration and management
- Self Motivation
- Analytical Thinking
- Relationship Building
- Goal Setting
- Conflict Resolution
- Documentation And Reporting
- Interpersonal Communication
- Adaptability and Flexibility
- Team Collaboration
- Multitasking
- Excellent Communication
- Professional Demeanor
- Task Prioritization
- Emotional Support
- Time Management
- Effective Communication
Affiliations
- Cooking
- Baking
- Event Planning and Decorating
Accomplishments
- Outstanding Online B.A. Student
- Cum Laude
References
References available upon request.
Timeline
Behavioral Health Professional IV
Unison Behavioral Health
09.2023 - Current
Program Manager-Clubhouse
Unison Behavioral Health
11.2022 - 09.2023
Behavioral Health Professional III
Unison Behavioral Health
02.2020 - Current
Site Coordinator
Volunteers of America Southeast
12.2018 - 01.2020
Site Supervisor-Logistics
Averitt Express
04.2013 - 10.2018
Master of Science - Education School Counseling
Valdosta State University
Bachelor of Arts - Psychology
Valdosta State University
Minor Degree - Native American Indigenous Studies
Valdosta State University
Similar Profiles
Maria PaulkMaria Paulk
Supported Employment Specialist at Unison Behavioral HealthSupported Employment Specialist at Unison Behavioral Health
Jessica KirklandJessica Kirkland
LPN Charge Nurse at Unison Behavioral HealthLPN Charge Nurse at Unison Behavioral Health
Kayla RamosKayla Ramos
Adminstrative Support/Engagement Specialist at Unison Behavioral HealthAdminstrative Support/Engagement Specialist at Unison Behavioral Health
Kristine LilesKristine Liles
Customer Service/Logistics Manager at International Auto ProcessingCustomer Service/Logistics Manager at International Auto Processing
Aarik HallAarik Hall
Cook at Zaxby'sCook at Zaxby's