Tammy Anderson
Profesional Implementation Consultant
South Jordan,Utah
Summary
I am result driven professional passionate about the services I deliver, 15 years of experience in Account Manager/Implementation Consultant, Seeking to provide top-quality. I Strive to develop a strong business relationship within a company.
SUMMARY OF QUALIFICATIONS Able to demonstrate success in diverse areas of training, creative problem solving, strong oral and written communication skills, Detail oriented, adherence to deadlines, the ability to provide client satisfaction, ability to demonstrate in a fast-paced environment with a professional image, both on the phone and in person. Skilled in retention and growth, and Healthcare (both professional and institutional),
Computer proficiency in Microsoft Office applications including MS Word and Excel, also proficient with both Windows and Mac applications, Power Point, NetSuite, Web-based systems. Dentrix Practice Management Software, AdvancedMD Practice Management and EHR Software, MLS, I have an understanding of organizational strategies to help meet corporate objectives and highly qualified self-motivated individual that will be a valuable asset to your company. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
19
19
years of professional experience
Work History
Senior Implementation Consultant
SAI360
07.2022 - Current
- Cultivated project timelines, documentation, processes and updates to develop and manage tactical plans.
- Provide Guidance and best practice to clients to optimize business processes.
- Leading and managing complex implementation projects from start to finish, including design, configurations, testing, training and development using SAI360 Best Practices and methodology.
- Ensure project milestones are met, attend meetings with clients to provide status updates, and manage resources.
- Develop and deliver training guides to clients on how to use SAI360 for their business requirements
- Identify and recommend processes that better support client business, deliveries, and approach.
- Coordinated and managed internal projects and assignments to deliver seamless rollout.
- Organized project implementation resources and leveraged expertise to assist organizational rollout.
- Evaluated and defined internal and customer needs, implementing processes to address requirements.
- Customized, developed and managed individualized deployments to assist utilization.
- Worked well in team setting, providing support and guidance
- Proven ability to learn quickly and adapt to new situations
Implementation Consultant II
AdvancedMD
10.2010 - 07.2022
- Oversee, Coordinate, and mange all aspects of implementation process for new and existing clients
- Perform training of AdvancedMD PM system and Medical Billing service offering to each client
- Communicate and manage internal and external implementation requirements and expectations
- Serve as single point of customer contact during implementation
- Assist in review of client processes and development of new workflow plans
- Manage client relationship during implementation process
- Communicate progress updates weekly or as agreed upon with client
- Ensure implementation milestones are met on time
- Coordinate Electronic Data Interchange (EDI) clearinghouse carrier agreement process
- Increased client satisfaction
- Manage client escalations
- Collaborated with internal departments to confirm timely and accurate delivery and implementation of customer orders
- Studied customers' business processes to customize implementation measures for minimal disruption to operations
- Coached, mentored and developed implementation managers by teaching best practices and protocols to reduce discrepancies
Professional Real-Estate Agent
Penmen Reality
09.2009 - 04.2015
- Provide guidance and assist sellers/buyers in marketing/purchasing property for right price under best terms
- Determine clients’ needs and financial abilities in order to propose solutions that suit client needs
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters to their benefits and ensure fair and honest dealing
- Leveraged market knowledge and analysis to provide guidance and advice on best options for clients
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales
- Performed home evaluations and developed competitive market analysis for individual homes
- Negotiated contracts with buyers and sellers to maximize customer savings
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions
- Coordinated appointments to show tenants and buyers prospective homes
Practice Administrator
Jordan River Dental
06.2008 - 10.2009
- Register new patients according to established office protocols
- Arrange payment plans
- Prepare claim forms for dental insurance
- Manage patient collection accounts
- Maintain and manage patient records in compliance with privacy and security regulations
- Prepare, review and send patient statements
- Follow up with insurance companies
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions
- Addressed and remedied all patient or team member issues
- Developed close working relationships with front office and back office staff
- Communicated closely with patients, ensuring medical information was kept private
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care
Legal Assistant
Moriarity, Badaruddin and Booke
05.2004 - 09.2007
- Administrative responsibilities include greeting clients and contacts in person and on telephone, sorting and documenting incoming correspondence, handling solicitations, organizing incoming and outgoing mail, maintaining and stocking office supplies, assisting with payroll, accounting for hours, light general accounting duties, data entry, creating spreadsheets and daily reports, correspondence for clients, witnesses, experts, and medical transcribing
- Responsible for all Medical Records, scheduling telephonic conferences, depositions, doctor appointments, travel arrangements and office events
- Attended Doctor Appointments with clients, Mediations, and Depositions on several occasions.
- Prepared and drafted correspondence and legal forms to maintain smooth communication
- Organized documents to manage paper and electronic filing systems of clients
- Prepared for court hearings by organizing and summarizing documents, preparing exhibits and reviewing evidence
- Prepared and managed attorney travel itineraries to optimize scheduling
- Revised and finalized letters, briefs, and memos
- Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation
Education
Associate of Arts -
Salt Lake Community College
Salt Lake City, UTSkills
- Cloud Technologies
- System Integration Testing
- Software and Hardware Implementation
- Application Development and Implementation
- Project Management
- Knowledge Base
- Training Materials
- Client Relationships
- Administrative management
- Written Communication
- Self-Motivated
- Attention to Detail
- Active Listening
Timeline
Senior Implementation Consultant
SAI360
07.2022 - Current
Implementation Consultant II
AdvancedMD
10.2010 - 07.2022
Professional Real-Estate Agent
Penmen Reality
09.2009 - 04.2015
Practice Administrator
Jordan River Dental
06.2008 - 10.2009
Legal Assistant
Moriarity, Badaruddin and Booke
05.2004 - 09.2007
Associate of Arts -
Salt Lake Community College
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