Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Anderson

Belgrade,MT

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

21
21
years of professional experience

Work History

Credit Analyst

Sotera Health Holdings, LLC
01.2024 - Current
  • Assessed credit risk through analysis of customer credit applications, credit reports, financial statements, internet research and other relevant sources of data.
  • Recommend credit terms and limits based on customer risk assessment while adhering to company credit policies.
  • Developed a deep understanding of the nuances associated with credit an collections within the Company's business units.
  • Continually assessed customer risk profiles and recommend updates to credit terms and limits.
  • Collaborate with other company teams to ensure timely collection of accounts receivables and ensure issues, such as invoicing and purchase order reconciliation, are resolved in a timely manner
  • Monitor customer receivables and payment trends
  • Investigate reasons for payment delay and create awareness of potential credit issues, including recommending actions to mitigate risk or loss
  • Worked towards target performance metrics, such as reduction in working capital and days sales outstanding and utilize those metrics to drive measurable results for the department
  • Built and maintained relationships with customer contacts as appropriate
  • Completed other credit responsibilities and projects including ad hoc reporting and analysis, etc.
  • Performed the necessary work to resolve payment application exceptions generated during the automatic cash application process.
  • Communicated effectively with customers and various internal departments to ensure accurate posting of customer payments

Contracts Administrator

Nelson Laboratories Bozeman, LLC
04.2021 - 01.2024
  • Streamlined contract processes by implementing efficient documentation and tracking systems.
  • Leveraged technology to maintain oversight of all business unit commercial contracts (NDAs, MSAs, etc.), including tracking their status from negotiated, legal review, execute, duration, renewal/termination, and business impact (i.e., pricing).
  • Manage and maintain a schedule with turnaround times for NDAs and contracts (both in-process, as well as those with expirations or renewals approaching).
  • Ensured accurate and timely generation of reports on the current status of existing and pending agreements,
  • Maintained close communication with Sales management and Senior Legal Counsel to provide visibility and help ensure timely resolution, including identification of barriers and action items.
  • Provided initial business review for all contracts, identifying key areas for commercial and legal reviews as required.
  • Coordinated and communicated with customers on minor corrections and explanations of verbiage for NDA details directly. For large or key customers, coordinated communication with the Sales Representative.
  • Coordinated with external legal counsel for review of contracts and agreements.
  • Worked with commercial and legal authorized representatives to execute agreements, provided all parties with copies of agreements and maintained executed agreements in a secure location (physical and/or digital).
  • Coordinated with Contracts and Pricing to ensure any custom pricing is both accurate and up to date, according to contractual requirements (includes ownership of custom price lists).
  • Partnered with sales team to identify expiring contracts with sufficient time to negotiate adjustments, continuation or termination of agreements.
  • Created and managed a contract management process.
  • Identified scope and completed special projects that resulted in streamlining existing processes for greater efficiencies throughout the organization.
  • Interacted and collaborated with Sales team to achieve common goals.

Accounts Receivable Manager

BioScience Laboratories, Inc.
09.2018 - 04.2021
  • Maintained accurate financial records by regularly reconciling accounts receivable ledgers.
  • Ensured timely payments from clients through effective communication and proactive followups.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Verified discrepancies and resolved clients' billing issues

Invoicing Manager

BioScience Laboratories, Inc.
09.2018 - 04.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Collaborated with sales teams to ensure timely customer invoicing, resulting in a decrease in late payments.
  • Ensured accurate documentation of all services performed, enabling effective tracking of job progress for both internal records and customer invoicing purposes.
  • Collected re-billable tooling evidence to support customer invoicing.
  • Maintained detailed records of all battery installations, repairs, and services performed to ensure accurate customer invoicing.
  • Liaised with the IT department to troubleshoot technical issues affecting billing processes, ensuring minimal disruption to customer invoicing activities.
  • Increased sales by building strong relationships with clients and providing excellent customer service.
  • Analyzed customer feedback and implemented improvements to enhance the overall brand experience.
  • Delivered timely food orders while ensuring accuracy, resulting in satisfied customers and fewer returns.
  • Resolved customer complaints promptly and professionally, resulting in increased satisfaction rates among borrowers.
  • Supported sales team with timely invoicing, maintaining strong customer relationships while maximizing timely payment receipts.
  • Played a key role in maintaining high levels of customer satisfaction, receiving consistently positive feedback from clients on performance evaluations.
  • Achieved high customer satisfaction ratings through consistent attention to detail in product recommendations and order processing.
  • Developed strong rapport with customers by maintaining detailed records of their vehicles'' service history and proactively following up on upcoming maintenance needs.
  • Built rapport with regular customers by remembering names, preferences, or personal details that enhanced their experience at the establishment.
  • Maintained strong relationships with customers, addressing inquiries related to invoicing and payments promptly.

Human Resources Manager

BioScience Laboratories, Inc.
09.2018 - 04.2021
  • Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
  • Maintained accurate HR records in compliance with applicable laws, ensuring efficient data retrieval when required.
  • Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Managed complex benefits administration, ensuring accurate enrollment and timely processing of claims.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Processed employee claims involving performance issues and harassment.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Motivated employees through special events and incentive programs.

Senior Executive Assistant

BioScience Laboratories, Inc.
08.2003 - 09.2018
  • Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for [Number] executives.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Contributed to smooth business operations by planning and organizing meetings and conferences.
  • Managed complex calendar scheduling with focus on proper allocation of executive availability.
  • Developed strong relationships with internal departments to facilitate cross-functional collaboration on key initiatives driven by senior leaders.
  • Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
  • Assisted senior management with major initiatives and projects.
  • Prepared meeting agendas and briefing papers for members of board of directors and executive team.
  • Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
  • Created expense reports, budgets, and filing systems for management team.
  • Created regular reports and updated internal databases.
  • Boosted productivity levels through the development of streamlined administrative procedures and protocols.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for executive-level meetings.
  • Improved office efficiency with the implementation of organized filing systems and document management processes.
  • Transcribed, formatted, input and edited text, data, and graphics.
  • Coordinated and executed special projects.
  • Maintained daily appointment calendars for president and executive vice president.
  • Provided administrative support to senior leadership and members of executive board while maintaining confidentiality.

Education

Bachelor of Arts - English Literature

Montana State University
Bozeman, MT
05.2018

Skills

Risk Assessment

Credit analysis

Financial statement analysis

Credit risk

Verbal and written communication

Relationship Management

Oral and written communications

Microsoft Excel proficiency

Proficient in [Software]

Information Verification

Analytical Thinking

Customer Service

Written Communication

Excellent Communication

Multitasking Abilities

Reliability

Organizational Skills

Timeline

Credit Analyst

Sotera Health Holdings, LLC
01.2024 - Current

Contracts Administrator

Nelson Laboratories Bozeman, LLC
04.2021 - 01.2024

Accounts Receivable Manager

BioScience Laboratories, Inc.
09.2018 - 04.2021

Invoicing Manager

BioScience Laboratories, Inc.
09.2018 - 04.2021

Human Resources Manager

BioScience Laboratories, Inc.
09.2018 - 04.2021

Senior Executive Assistant

BioScience Laboratories, Inc.
08.2003 - 09.2018

Bachelor of Arts - English Literature

Montana State University

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