Summary
Overview
Work History
Education
Skills
Certification
Timeline
Tammy Anderson

Tammy Anderson

Senior Property Manager
Las Vegas,NV

Summary

Dynamic property management professional with a proven track record at Urban Pacific Properties, Inc., achieving 100% occupancy across multiple HUD-subsidized properties. Skilled in compliance management and conflict resolution, I excel in team building and budgeting, driving operational efficiency and fostering positive tenant relationships. Recognized for superior management reviews and impactful community initiatives.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Assistant Director of Property Management

Urban Pacific Properties, Inc.
San Francisco, CA
02.2014 - 05.2016
  • Oversaw the management of all aspects of four HUD-subsidized Section 8 Senior, Disabled and Family apartments
  • Formulated and monitored comprehensive property budgets
  • Trained and supervised management and staff to enhance operational efficiency
  • Conducted regular team meetings, supervisions and training sessions to ensure optimal team performance
  • Ensured compliance with federal, state and local laws
  • Conducted regular safety drills to ensure preparedness in case of emergency situations at all complexes
  • Fostered a positive culture by promoting open communication among staff members and celebrating successes together as a team

Property Manager

The John Stewart Co.
San Francisco, CA
08.2011 - 02.2014
  • Managed all aspects of senior/disabled Section 8/Section 236 housing in San Francisco.
  • Recertification process for all HUD Section 8 units. Converted from Section 236 to Section 8
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
  • Completed final move-out walk-throughs with tenants to identify required repairs
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants


Local Contract Specialist, CAHI

CGI
Oakland, CA
09.2010 - 08.2011
  • Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively
  • Conducted quality file reviews of all units at 20 properties (audit the recertification files
  • Summarized all reports and documented to in-house software, scanning all documents from properties audited
  • Rated and directed corrective actions for properties receiving subpar ratings
  • Maintained digital and paper files, ensuring compliance with regulatory mandates and company policies

HUD Compliance Manager

Project Management, Inc.
Sacramento, CA
11.2007 - 09.2010
  • Managed compliance efforts, reporting and audits for four properties while supervising and training managers on HUD procedures and regulations to ensure compliance
  • Reduced risk exposure for the company by identifying and addressing areas of noncompliance
  • Reviewed documents, files, recertifications and other records to assess compliance and potential risk
  • Prepared records and data for for audits of all the properties in portfolio

Property Manager

NHP, Inc.
Kansas City, MO
04.1991 - 06.1995
  • Managed all aspects of a 233-unit HUD subsidized troubled Section 8 properties
  • Elevated occupancy rates from 78% to 99.5% in a 3 year period
  • Authored and received a $170K Drug Elimination Grant to eliminate the 37 active drug dealers living in the building, terrorizing the senior community. Also led to the arrest of a serial killer who killed 5 people in the building
  • Maintained a positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
  • Completed final move-out walk-throughs with tenants to identify required repairs

Property Manager

Urban Pacific Properties, Inc.
San Francisco, CA
05.1986 - 10.1991
  • Managed all aspects of two properties, totaling 230-units of Section 8 HUD-subsidized housing for the senior, disabled and family communities
  • Maintained 100% occupancy with only a few turnovers a year
  • Received "Superior" management reviews from HUD, CAHI and the San Francisco Housing Authority
  • Helped my Director audit files, train managers and teach the recertification process
  • Maintained Resident Relations by initiating activities for the residents


Education

Certification Program - Technical Communications (Technical Writing)

University of California, Berkeley Extension, Berkeley, CA
06-2000

High School Diploma -

Parkwood High School, Joplin, MO
05-1976

Skills

  • Property Management Expertise
  • Organizational Consultant
  • Software Proficiency
  • Compliance Management
  • Leadership
  • Team Building
  • Conflict Resolution
  • Technical Writing
  • Database Creation and Management
  • Budgeting and Financial Management
  • Technical and Author of all Manual

Certification

Technical Communicator (Technical Writing)

  • 2 year certification program, Certificate received - All A's in but one B+ in editing.
  • Created a Resume Portfolio manual as a sample of writing and organizational skills

Timeline

Assistant Director of Property Management - Urban Pacific Properties, Inc.
02.2014 - 05.2016
Property Manager - The John Stewart Co.
08.2011 - 02.2014
Local Contract Specialist, CAHI - CGI
09.2010 - 08.2011
HUD Compliance Manager - Project Management, Inc.
11.2007 - 09.2010
Property Manager - NHP, Inc.
04.1991 - 06.1995
Property Manager - Urban Pacific Properties, Inc.
05.1986 - 10.1991
University of California, Berkeley Extension - Certification Program, Technical Communications (Technical Writing)
Parkwood High School - High School Diploma,

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Tammy AndersonSenior Property Manager