Tammy Anderson
Senior Property Manager
Las Vegas,NV
Summary
Dynamic property management professional with a proven track record at Urban Pacific Properties, Inc., achieving 100% occupancy across multiple HUD-subsidized properties. Skilled in compliance management and conflict resolution, I excel in team building and budgeting, driving operational efficiency and fostering positive tenant relationships. Recognized for superior management reviews and impactful community initiatives.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Assistant Director of Property Management
Urban Pacific Properties, Inc.
02.2014 - 05.2016
- Oversaw the management of all aspects of four HUD-subsidized Section 8 Senior, Disabled and Family apartments
- Formulated and monitored comprehensive property budgets
- Trained and supervised management and staff to enhance operational efficiency
- Conducted regular team meetings, supervisions and training sessions to ensure optimal team performance
- Ensured compliance with federal, state and local laws
- Conducted regular safety drills to ensure preparedness in case of emergency situations at all complexes
- Fostered a positive culture by promoting open communication among staff members and celebrating successes together as a team
Property Manager
The John Stewart Co.
08.2011 - 02.2014
- Managed all aspects of senior/disabled Section 8/Section 236 housing in San Francisco.
- Recertification process for all HUD Section 8 units. Converted from Section 236 to Section 8
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Completed final move-out walk-throughs with tenants to identify required repairs
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants
Local Contract Specialist, CAHI
CGI
09.2010 - 08.2011
- Ensured timely fulfillment of contractual requirements by closely monitoring progress and addressing potential issues proactively
- Conducted quality file reviews of all units at 20 properties (audit the recertification files
- Summarized all reports and documented to in-house software, scanning all documents from properties audited
- Rated and directed corrective actions for properties receiving subpar ratings
- Maintained digital and paper files, ensuring compliance with regulatory mandates and company policies
HUD Compliance Manager
Project Management, Inc.
11.2007 - 09.2010
- Managed compliance efforts, reporting and audits for four properties while supervising and training managers on HUD procedures and regulations to ensure compliance
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance
- Reviewed documents, files, recertifications and other records to assess compliance and potential risk
- Prepared records and data for for audits of all the properties in portfolio
Property Manager
NHP, Inc.
04.1991 - 06.1995
- Managed all aspects of a 233-unit HUD subsidized troubled Section 8 properties
- Elevated occupancy rates from 78% to 99.5% in a 3 year period
- Authored and received a $170K Drug Elimination Grant to eliminate the 37 active drug dealers living in the building, terrorizing the senior community. Also led to the arrest of a serial killer who killed 5 people in the building
- Maintained a positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes
- Completed final move-out walk-throughs with tenants to identify required repairs
Property Manager
Urban Pacific Properties, Inc.
05.1986 - 10.1991
- Managed all aspects of two properties, totaling 230-units of Section 8 HUD-subsidized housing for the senior, disabled and family communities
- Maintained 100% occupancy with only a few turnovers a year
- Received "Superior" management reviews from HUD, CAHI and the San Francisco Housing Authority
- Helped my Director audit files, train managers and teach the recertification process
- Maintained Resident Relations by initiating activities for the residents
Education
Certification Program - Technical Communications (Technical Writing)
06-2000
High School Diploma -
05-1976
Skills
- Property Management Expertise
- Organizational Consultant
- Software Proficiency
- Compliance Management
- Leadership
- Team Building
- Conflict Resolution
- Technical Writing
- Database Creation and Management
- Budgeting and Financial Management
- Technical and Author of all Manual
Certification
Technical Communicator (Technical Writing)
- 2 year certification program, Certificate received - All A's in but one B+ in editing.
- Created a Resume Portfolio manual as a sample of writing and organizational skills
Timeline
Assistant Director of Property Management - Urban Pacific Properties, Inc.
02.2014 - 05.2016
Property Manager - The John Stewart Co.
08.2011 - 02.2014
Local Contract Specialist, CAHI - CGI
09.2010 - 08.2011
HUD Compliance Manager - Project Management, Inc.
11.2007 - 09.2010
Property Manager - NHP, Inc.
04.1991 - 06.1995
Property Manager - Urban Pacific Properties, Inc.
05.1986 - 10.1991
University of California, Berkeley Extension - Certification Program, Technical Communications (Technical Writing)
Parkwood High School - High School Diploma,
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