Tammy Andrade
Waterford
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
18
18
years of professional experience
Work History
Medical Office Manager
Dermatology Associates of Southeastern CT
02.2014 - Current
- Contributed to maintaining a clean and organized office environment for optimal patient as well as staff experience.
- Oversaw accounting, budgeting, and financial reporting.
- Managed daily administrative tasks to ensure smooth operations within the medical office environment.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
- Assisted physicians with clinical documentation to ensure complete and accurate records for each patient visit.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Maintained up-to-date knowledge of healthcare regulations and policies, ensuring the practice remained in compliance at all times.
- Increased revenue by optimizing billing processes and ensuring timely collection of payments from both patients and insurance companies.
Secretary/Assistant to the Associate Director
Child & Family Agency of SE CT
04.2007 - 02.2014
- Managed scheduling and coordination of meetings for more than a dozen mental health clinicians, two psychiatrists, and several supervisors.
- Developed and maintained filing systems to ensure efficient document retrieval.
- Assisted in preparing reports and presentations for yearly HIPAA compliance meetings for entire agency.
- Oversaw inventory management, ensuring adequate supplies for daily operations.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Worked directly with the Associate Director on statistic gathering for agency funding.
Education
Bachelor of Science - Healthcare Administration
Ashford University
San Diego, CASkills
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
- Attention to detail
- Team leadership
- Computer software proficiency
- Attention to detail focus
- Human resources
- Effective communication techniques
Timeline
Medical Office Manager
Dermatology Associates of Southeastern CT
02.2014 - Current
Secretary/Assistant to the Associate Director
Child & Family Agency of SE CT
04.2007 - 02.2014
Bachelor of Science - Healthcare Administration
Ashford University
Similar Profiles
Carli HerzCarli Herz
Community Impact Director at United Way Of Southeastern CTCommunity Impact Director at United Way Of Southeastern CT
Amy OjedaAmy Ojeda
Medical Assistant/Receptionist at Dermatology Physicians of CtMedical Assistant/Receptionist at Dermatology Physicians of Ct
Wiktoria GalicaWiktoria Galica
Medical Assistant at Central CT DermatologyMedical Assistant at Central CT Dermatology
Serena HendersonSerena Henderson
Baker at Serena's_SweetsBaker at Serena's_Sweets
Adam PaulAdam Paul
Machine Operator at Weldall Welding & EngineeringMachine Operator at Weldall Welding & Engineering