Organized Office Manager with noted experience in prioritizing projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Hi, I’m
Tammy Atwood
Carter Lake,IA
Summary
Overview
29
years of professional experience
Work History
CHI-LHRC
Clinic Coordinator
05.2023 - Current
Job overview
- Productivity Report Updates
Run Kronos Hours by Labor Unit Report to obtain Support Staff Hours ( CSS and
Front Desk Staff)
Run EPIC Transaction Report to obtain the number of Visits for the previous business day
Enter Data into your Clinic & Productivity Tracker - Support Staff Schedules
Order Supplies –
Environment of Care Rounding – Complete monthly rounding and document
Admission Audits – complete audits for assigned Clinic. Provide direct feedback to Clinic Manager and
record your findings on the Audit Tool.
Region 6 – process auditing and billing monthly in CDS system. Ensure that TAD Reports are current.
Audit Region VI Patients to ensure compliance
BCA - Test the BCA and Update the BCA spreadsheet monthly
New Staff Support – Coordinators to function as Preceptors for new Support Staff.
Compliance Manual – ensure compliance on all drills and
documentation requirements.
Red Flip Book – ensure compliance on annual updates.
Care team reports - monthly
Nebraska Medicine
Sr Associate Care Coordinator
09.2022 - 05.2023
Job overview
- Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients
- Complete complex scheduling of multiple appointments
Nebraska Medicine
Sr. Patient Access Associate
02.2022 - 09.2022
Job overview
- Complete complex scheduling of multiple appointments
- Provide clerical support relating to scheduling and/or coordination of various services
Roof Inn
Front Desk Agent
10.2021 - 12.2022
Job overview
- Greeting visitors and answering phones
- Checking customers in
Days Inn
Front Office Manager
03.2014 - 08.2021
Job overview
- Assisted with managing legal requirements for business operations
- Organized specialized areas of logistics to optimize results by 40%
- Investigated industry trends to capitalize on opportunities for business expansion
Parsons House on Eagle Run
CMA Med Manager
06.2007 - 02.2014
Job overview
- Manage prescriptions, including refills, and assist with transportation and appointment scheduling
- Track medication intake, dosage, and timing, and monitor the patient for side effects or adverse reactions.
Council Bluffs Schools
Facilities Manager
10.1996 - 06.2007
Job overview
- Inspecting facilities to maintain and keep property safe and secure and efficient
- Ensuring health and safety compliance
- Coordinating repairs and new installations, and maintaining budgets
Education
Bellevue UniversityBellevue, Nebraska, NE
Bachelor of Science from Project Management
05-2023
University Overview
Iowa Western Community CollegeCouncil Bluffs, IA
Associate of Arts from Computer Science
12-2021
University Overview
Skills
- Patient confidentiality
- HIPAA compliance
- Medical terminology proficiency
- Appointment scheduling
- Critical thinking
- Time management proficiency
- Healthcare administration
Timeline
Clinic Coordinator
CHI-LHRC
05.2023 - Current
Sr Associate Care Coordinator
Nebraska Medicine
09.2022 - 05.2023
Sr. Patient Access Associate
Nebraska Medicine
02.2022 - 09.2022
Front Desk Agent
Roof Inn
10.2021 - 12.2022
Front Office Manager
Days Inn
03.2014 - 08.2021
CMA Med Manager
Parsons House on Eagle Run
06.2007 - 02.2014
Facilities Manager
Council Bluffs Schools
10.1996 - 06.2007
Bellevue University
Bachelor of Science from Project Management
Iowa Western Community College
Associate of Arts from Computer Science