Tammy Babcock
Colorado Springs,CO
Summary
Vigilant Accounts Payable Clerk with 8 years of experience working with broad array of accounts. Committed to on-time payments, maintaining detailed general ledgers and vendor management. Gifted in strong communication and customer service skills. Detail-oriented worker with proven resourcefulness and reliability.
Overview
2
2
years of professional experience
Work History
Accounts Payable Clerk
Hi-School Pharmacy
- Reviewed vendor invoices for appropriate documentation and validity prior to running full cycle A/P.
- Updated and reconciled ledgers and journals to balance statements.
- Entered figures using 10-key calculator to compute data quickly.
- Created detailed expense reports to facilitate reimbursement for business expenses incurred.
- Evaluated financial records to detect errors and discrepancies.
- Matched purchase orders with invoices and recorded necessary information for on time delivery.
- Maintained good working relationships with internal business partners.
Customer Service Associate
Platte Floral
02.2023 - 05.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly.
- Handled billing and payment issues following guidelines.
- Educated customers about billing, payment processing and support policies and procedures.
- Exhibited strong communication skills, customer service, and interpersonal skills, when dealing with clients and staff.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Associate
Hallmark
06.2022 - 12.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Increased revenue by cross-selling and upselling products and services.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Informed customers about special promotions and provided detailed information for various products.
Customer Service Specialist
Brighton Collectibles
05.2021 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies.
- Provided strong communication and interpersonal skills.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
- Resolved concerns with products or services to help with retention and drive sales.
Education
Associate of Arts - Accounting
Clark College
Vancouver, WA07.1988
Skills
- Accounting Systems and Controls
- Word Processing
- Payment Calculation
- Precision and Accuracy
- Vendor Relationship Management and Account Resolution
- Account Reconciliation
- Invoice Distribution
- Mail Systems
- Bill Payment and Recordkeeping
- General Ledger Entry
- Vendor Account Monitoring and Invoice Processing
- Accounts Payable
- Data Entry and 10-Key
- Timely Processing
- Batch Balances and Reports
Timeline
Customer Service Associate
Platte Floral
02.2023 - 05.2023
Customer Service Associate
Hallmark
06.2022 - 12.2022
Customer Service Specialist
Brighton Collectibles
05.2021 - 11.2021
Accounts Payable Clerk
Hi-School Pharmacy
Associate of Arts - Accounting
Clark College
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