TAMMY BACH

• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Identifying areas for improvement and developing action plans to address them.
• Recapped all Finance Contracts, scheduling all incoming revenue for accounts payable.
• Managed timely return of Finance Contracts. Oversaw Contract Funding and Requested wire transfers to clients.
• Enhanced Outside Vender satisfaction by establishing clear communication channels and addressing concerns promptly.
• Spearheaded system changes. Documented systems and trained employees.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Month End Department Reporting.

Same as Morries Automotive

• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
• Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
• Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
• Trained and motivated employees to perform daily business functions.
• Implemented effective financial management practices, improving cash flow and profitability.
• Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
• Contributed positively to the local community through involvement in various events or charitable organizations.