Tammy Bagley
Cartersville,GA
Summary
Proven leader with a track record of enhancing team performance and customer satisfaction at Popeyes Louisiana Kitchen. Excelled in cash handling and problem-solving, significantly streamlining operations. Demonstrates a positive attitude and a commitment to safety and efficiency, fostering a productive work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Leader
TA Travel Center ( Taco Bell / Pizza Hut)
10.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
Assistant General Manager
Popeyes Louisana Kitchen
05.2020 - 09.2022
- Handled cash accurately and prepared deposits.
- Motivated, trained, and coached employees to maximize performance.
- Collaborated with the General Manager on mabrand awareness and sales growth.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed team schedule with eye for coverage needs and individual strengths.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Education
High School Diploma -
Calhoun High School
Calhoun, GA05.1985
Skills
- Positive Attitude
- Cash Handling
- Team Leadership
- Problem-Solving
Certification
- ServSafe Certified
Timeline
Shift Leader
TA Travel Center ( Taco Bell / Pizza Hut)
10.2022 - Current
Assistant General Manager
Popeyes Louisana Kitchen
05.2020 - 09.2022
High School Diploma -
Calhoun High School
- ServSafe Certified
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