Tammy Baker
Fontana,CA
Summary
Operations Supervisor at FedEx Surface a proven track record in employee engagement and compliance management. Expert in training teams and conducting audits, leading to a significant reduction in turnover. Committed to fostering a culture of continuous improvement while ensuring adherence to safety standards and regulatory compliance.
Prepared to contribute significantly to role. Proven experience in optimizing record-keeping systems and ensuring compliance with regulatory standards. Strong focus on team collaboration and achieving results, with reputation for reliability and adaptability. Skilled in document control and data integrity.
Overview
8
8
years of professional experience
Work History
Operations Supervisor
FedEx:Surface
07.2017 - Current
- Oversaw daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored team members, fostering a culture of continuous improvement.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
- Addressed employee grievances with empathy and efficiency, fostering supportive workplace culture.
- Notify between 400 -500 employees of their separation from the company per month and the availability of final pay.
- Distribution of final pay
- Supported leadership development through targeted training programs, preparing employees for management roles.
- Conducted regular audits of record-keeping systems to ensure accuracy and adherence to regulatory standards.
- Trained staff on best practices for document handling.
- Collaborated with cross-functional teams to establish standardized procedures for record retention and disposal.
- Conducted comprehensive audits to ensure compliance with regulatory standards and internal policies.
- Collaborated with cross-functional teams to identify compliance gaps and recommend actionable improvements.
- Trained staff on compliance protocols, enhancing overall understanding and adherence to regulations.
- Monitored implementation of corrective actions resulting from audit findings, ensuring timely resolutions.
- Collaborated with cross-functional teams to ensure timely implementation of corrective actions, mitigating potential compliance issues.
- Analyzed all audit results and resolved all compliance issues.
- Facilitated open discussions with process owners regarding identified deficiencies, encouraging collaborative problem-solving efforts toward resolution.
- Audit the compliance at other facilities.
Education
High School Diploma -
Fontana High School
Fontana06.1988
Skills
- Team training
- Performance evaluation
- Employee engagement
- Audit management
- Document control
- Safety standards adherence
- Continuous improvement
- Employee development
- Compliance management
- Root-cause analysis
- Multitasking and organization
Timeline
Operations Supervisor
FedEx:Surface
07.2017 - Current
High School Diploma -
Fontana High School