Tammy Ballard
Alexander,NC
Summary
Dedicated educator with a strong foundation in biblical teachings and a commitment to spiritual growth. Extensive experience in ministry and educational settings, demonstrating adaptability and a willingness to learn new skills. Proven track record of striving for improvement and contributing effectively to various tasks. Focused on serving in alignment with God's purpose and community needs.
Overview
24
24
years of professional experience
3
3
Certifications
Work History
Security/Console Officer
Biltmore Estate
Asheville, North Carolina
11.2020 - Current
- Ensured safety and security of guests, employees, assets, and property.
- Conducted regular patrols of facility’s interior and exterior areas.
- Responded swiftly to emergencies, providing necessary assistance.
- Assisted with event coordination, supporting various departments and leadership.
- Prepared detailed reports on incidents occurring during shift hours.
- Managed console operations, maintaining effective communication with team members.
- Mediated calls between emergency responders, departments, and first responders.
- Maintained accurate records of all activities conducted during each shift.
Security Team Administrator (Ministry/Voluntary)
Leicester Baptist Church
Leicester, North Carolina
01.2019 - 01.2023
- Research, developed, and implemented policies and procedures for the security team.
- Help create the security team manual.
- Set up training for team members, and continuing training for established team members.
- Budgeting
- Weekly, monthly scheduling.
- Coordinated with other ministries in the church for events, and certified for CPR, First Aid, and AED.
- Handled background checks.
- Set up a new security system, alarms, cameras, radios, and earpieces for team members, as well as other needed equipment.
- Responsible for security for the pastor.
- Staying in touch with other security teams and fellow churches for any problems and group training.
Administrative Assistant
Dwayne Dills, CPA, PC
Asheville, North Carolina
02.2015 - 10.2020
- Responsible for client services.
- Coordinated client appointments and scheduled meetings for the CPA firm.
- Assisted with bookkeeping tasks using accounting software to ensure data accuracy.
- Communicated with clients via phone and email to address inquiries promptly.
- Managed daily office operations and maintained organized filing systems.
- Supported tax preparation processes by gathering necessary client information.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Handled confidential documents in an organized fashion according to established protocol.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
Assistant Manager/Garden Center Associate
Reems Creek Nursery and Landscape
Weaverville, North Carolina
03.2005 - 02.2010
- Trained new employees on nursery procedures and customer service best practices.
- Educated customers on proper plant care techniques.
- Maintained inventory of plants and gardening supplies.
- Created and managed budgets for travel, training, and team-building activities.
- Proposed or approved modifications to project plans.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Produced thorough, accurate and timely reports of project activities.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Assisted in managing daily operations and staff scheduling at a landscape nursery.
- Oversaw inventory management and ensured proper stock levels for gardening supplies.
- Facilitated team meetings to discuss project updates and address employee concerns.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Assisted customers with plant selection and gardening advice.
- Operated cash register and processed customer transactions.
- Set up displays to showcase seasonal plants and products.
- Collaborated with team members to enhance customer service experience.
- Attended gardening seminars to stay up-to-date on industry trends and best practices.
Substitute Teacher
Buncombe County Schools
Weaverville, North Carolina
08.2001 - 03.2005
- Implemented lesson plans to ensure instructional continuity during teacher absences.
- Managed classroom environments to support diverse student learning needs.
- Adapted teaching methods to accommodate various learning styles and abilities.
- Supervised student behavior to uphold school policies and standards.
- Provided classroom instruction outlined in teacher's lesson plans.
- Encouraged positive behavior among students through effective communication techniques.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Provided notes and reports on school day activities to primary teacher.
- .Administered tests and assessments according to school guidelines.
- Maintained accurate records of student attendance and performance.
- Collaborated with regular teachers to ensure continuity of instruction.
- Supervised students during recess, break times and dismissal periods to prevent injuries and fights.
- Distributed worksheets and homework assignments from head teacher to assist with classroom operations.
Education
Associate Degree in Biblical Studies - Theology
Trinity Bible College
Asheville, NC01-2020
High School Diploma -
North Buncombe High School
Weaverville, NC05-1986
Some College (No Degree) - Business Administration And Management
Asheville-Buncombe Technical Collage
Asheville, NCSkills
- Excellent communication
- Teamwork and collaboration
- Critical thinking
- Adaptability and flexibility
- Detail orientation
- Emergency preparedness
- Advanced troubleshooting
- Leadership skills
- Problem solving
- System administration
- Coaching and mentoring
- Observation Skills
- Project-based learning
- Lesson planning
- Interactive teaching and learning
- Student rapport
- Creative lesson planning
- Testing and grading
- Educational activities
Certification
Church Security Certification
Affiliations
Children's Ministry/Music/Drama
References
References available upon request.
Timeline
Security/Console Officer
Biltmore Estate
11.2020 - Current
Security Team Administrator (Ministry/Voluntary)
Leicester Baptist Church
01.2019 - 01.2023
Administrative Assistant
Dwayne Dills, CPA, PC
02.2015 - 10.2020
Assistant Manager/Garden Center Associate
Reems Creek Nursery and Landscape
03.2005 - 02.2010
Substitute Teacher
Buncombe County Schools
08.2001 - 03.2005
Associate Degree in Biblical Studies - Theology
Trinity Bible College
High School Diploma -
North Buncombe High School
Some College (No Degree) - Business Administration And Management
Asheville-Buncombe Technical Collage