Tammy Beal

15 Years of billing/coding claims, posting payments to accounts, working denials and researching refund requests, working private pay accounts, setting up payment plans.

Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.

• Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
• Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
• Training - Responsible for training all new employees to ensure continued quality of customer service.
• Billing - Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
• Data Entry - Reviewed and updated client correspondence files and scheduling database.
• Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
• Assisted management with the training of [Number] new staff members.
• US Career Institute Certificate for Office Administration