Tammy Begnaud
Biloxi,MS
Summary
Proven expertise in laboratory safety and specimen analysis honed at Coastal Family Health Clinic, enhancing lab efficiency and reducing contamination risks. Skilled in regulatory compliance and lab record keeping, I excel in fostering team collaboration and improving operational workflows. My dedication to maintaining high standards in hazardous waste disposal and mentorship of new personnel underscores my commitment to excellence and safety in scientific environments. Professional manager prepared for leadership roles within dynamic environments. Strong focus on team collaboration, ensuring flexibility to meet changing needs. Expert in staff coordination, conflict resolution, and operational efficiency. Reliable and results-driven, known for fostering positive work environment and achieving organizational goals. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
15
15
years of professional experience
Work History
Laboratory Assistant
Coastal Family Health Clinic
01.2022 - Current
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Actively participated in lab safety inspections, identifying potential hazards and implementing corrective actions promptly.
- Maintained documentation on tests performed in lab.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Maintained accurate and up-to-date laboratory records, ensuring compliance with institutional guidelines and facilitating audits when necessary.
- Facilitated timely completion of experiments by maintaining a well-organized workspace and efficient workflow.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Managed inventory levels effectively by tracking supply usage and placing orders for required materials before depletion.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Inspected laboratory equipment to maintain good working condition for optimal results.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Trained new laboratory personnel to apply proper laboratory techniques and best practices.
Sales Associate
Walmart
05.2021 - 11.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Shift Manager
McDonald's
01.2010 - 11.2020
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Coached crew members to optimize performance and motivate toward more efficient work.
Assistant Manager
Villa Pizza
06.2013 - 01.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Certified Clinical Medical Assistant - Medical Assistant
Blue Cliff College
Gulfport, MS01-2021
Skills
- Lab Safety Protocols
- Laboratory safety protocols
- Laboratory techniques
- Sterilization techniques
- Laboratory Record Keeping
- Specimen Processing
- Regulatory Compliance
- Pipetting Techniques
- Sample Preparation
- Hazardous waste disposal
- Autoclave Operation
- Sterilization procedures
- Chemical Handling
- Specimen analysis
- Supply Maintenance
- Reagent Preparation
- Stock management
- File Management
- Centrifugation Techniques
- Record preparation
- Equipment testing and calibration
Timeline
Laboratory Assistant
Coastal Family Health Clinic
01.2022 - Current
Sales Associate
Walmart
05.2021 - 11.2023
Assistant Manager
Villa Pizza
06.2013 - 01.2017
Shift Manager
McDonald's
01.2010 - 11.2020
Certified Clinical Medical Assistant - Medical Assistant
Blue Cliff College
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