Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Belem

Tooele

Summary

Dependable professional provides excellent office management and administrative support. Possesses strong communication and interpersonal skills with demonstrated ability to manage competing priorities and meet deadlines.

Overview

10
10
years of professional experience

Work History

HRA/Pension Coordinator

CompuSys
01.2022 - Current
  • Answer queries by providing clear, accurate and timely responses to customers about HRA and pension benefits, eligibility, contributions and retirement options.
  • Process, initiate and distribute pension payments to retirees and beneficiaries according to plan schedule.
  • Prepare reports for management detailing debit transactions, contributions and account balances.
  • Collaborate with HR, payroll and accounting departments to ensure seamless integration of data.
  • Entered data, generated reports, and produced tracking documents.

Cashier

Jackson's Extra Mile
08.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.

HR Manager and Dispatcher

Finish Line Logistics
11.2018 - 03.2022
  • Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
  • Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
  • Maintain all necessary paperwork for Audit purposes including, but not limited to, creating company policy and procedures.
  • Did daily scheduling, assigning routes, assist drivers with problems encountered during route and ran routes as needed.

Customer Service Representative

Golden Customer Care
10.2017 - 11.2018
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

General Laborer

Intermountain Staffing
03.2017 - 10.2017
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.

Debt Collection Specialist

Discover
02.2015 - 03.2017
  • Contacted clients via telephone to determine the reason for delinquency, assisted with resolving delinquency with goals and payment plans.
  • Assisted in educating clients about consequences of delinquency.

Education

High School Diploma -

Granite High School
Salt Lake City, UT

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • MS office
  • Document management
  • Recordkeeping
  • Staff management
  • Attention to detail
  • Clear communication
  • Task prioritization
  • Verbal and written communication

Timeline

Cashier

Jackson's Extra Mile
08.2022 - 09.2023

HRA/Pension Coordinator

CompuSys
01.2022 - Current

HR Manager and Dispatcher

Finish Line Logistics
11.2018 - 03.2022

Customer Service Representative

Golden Customer Care
10.2017 - 11.2018

General Laborer

Intermountain Staffing
03.2017 - 10.2017

Debt Collection Specialist

Discover
02.2015 - 03.2017

High School Diploma -

Granite High School

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