Tammy Bencosme

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Delivered goods and products to customer on time and in excellent condition.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

• Established routine inspections to monitor standards of cleanliness and developed and implemented improvement methods to meet evolving business needs.
• Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
• Trained and mentored all new personnel to maximize quality of service and performance.
• Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
• Completed schedules, shift reports, and other business documentation.
• Conducted recruitment, interview and selection processes to induct new staff in accordance with business policies.
• Produced accurate and well planned health and safety risk assessments documenting safe work of cleaning staff.
• Increased employee performance through effective supervision and training.
• Communicated repair needs to maintenance staff.
• Developed and implemented detailed housekeeping standards to promote cleanliness standards for guest rooms and common areas.
• Investigated guest complaints and resolved issues to increase customer satisfaction and establish trust.
• Trained and mentored new staff on cleaning and safety protocols.

food distribution

• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Managed customer inquiries and complaints in polite and professional manner.
• Verified accuracy of all deliveries against order forms.
• Inspected and maintained delivery vehicles regularly to keep in safe working order.
• Followed corporate procedures to maintain company and customer data confidentiality.
• Successfully avoided time delivery delays by carefully planning best routes.
• Kept delivery vehicle clean and neat to maintain company's professional reputation.