Team Leader
Academy Sports Outdoors
- Collaborated with team members to enhance workflow efficiency and support project goals.
- Assisted in maintaining a safe work environment through adherence to safety protocols and guidelines.
- Learned and operated key tools and systems essential for daily task execution.
- Provided support in coordinating team activities to meet project deadlines effectively.
- Adapted quickly to changing priorities, demonstrating flexibility in task management.
- Supported onboarding of new team members, fostering a collaborative work environment through mentorship.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Contributed to team discussions, offering insights to streamline processes and enhance productivity.
- Engaged in continuous learning of industry best practices to improve personal performance.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
- Promoted culture of continuous improvement by encouraging feedback from all organizational levels and implementing actionable changes.
- Established clear communication channels to facilitate timely exchange of information between team members and stakeholders.
- Led cross-functional teams to execute projects on time, within budget, and with high-quality outcomes.
- Enhanced communication strategies, ensuring clear and timely information exchange within team and with clients.
- Built and maintained strong client relationships, leading to repeat business and referrals.
- Implemented comprehensive reporting system to track team performance and identify areas for improvement.
- Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.
- Increased customer satisfaction with prompt and accurate issue resolution, leading dedicated customer service team.
- Oversaw quality control measures, maintaining high standards for all project outputs.
- Led by example, demonstrating commitment and professionalism that inspired team members to excel.
- Improved operational workflows, enabling team to handle increased workloads without compromising quality.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Created and managed project plans, timelines and budgets.
