Summary
Overview
Work History
Skills
Accomplishments
Certification
Timeline
Generic

Tammy Bersch

Conroe,TX

Summary

Experienced Executive Assistant providing high-level administrative support to senior-level staff. Demonstrated expertise in travel management, expense tracking, and schedule coordination. Efficiently assists executive team through exceptional communication, organization, technical, time management, interpersonal, and critical thinking skills. Professional with a sharp and positive attitude dedicated to contributing to the success of others.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Executive Assistant

ChampionX
04.2017 - Current
  • Provide executive support to president and executive leadership team
  • Coordinate scheduling, travel, expenses, presentations, meeting & event logistics, and catering
  • Handle customer calls, mail, email and visitors
  • Process visas and passports
  • Assist president with external board activities
  • Manage performance/award recognition submissions
  • Certified Texas Notary
  • Organize office and volunteer activities as part of Employee Engagement Committee
  • Certification and Membership with OGAP, CAP, and IAAP administrative professionals

Executive Assistant – PCS Audit

PwC
01.2013 - 04.2017
  • Provided executive support to Assurance and Tax Partners
  • Proofread, edited, and finalized client deliverables, ie. proposals, financial statements, audit committee reports
  • Subject Matter Specialist for all U.S. markets for financial statement edits
  • Managed internal codes for engagements
  • Managed billing, reporting, and tracking receivables
  • Arranged travel, scheduling, catering, mail, maintain records; respond to customer calls, email and visitors
  • Enrolled, renewed, and tracked Partner CPE credits, licenses and requirements
  • Served as Google Champion, helping to lead audit team through transition to Google platform
  • Supported Partners with volunteer board activities outside of PwC
  • Supported PCAOB/PwC Team during external audits
  • News editor/publisher for Greater Houston Market; proofread and published, while also training new publishers, 2011-2017

Team Assistant, Advisory & Internal Audit

PwC
04.2011 - 01.2013
  • Provided executive support to 28 Advisory and Assurance Directors and Managers, clients and Partners
  • Managed global internal audit account in 29+ countries; identified resources and billing needs with foreign partners/clients, rate analysis, created/executed SOWs, assimilated/processed client billing, foreign AP
  • Managed billing and collections; weekly updates on actual vs projected revenues for several clients
  • Proofread and finalized content for client communications
  • Utilized 30+ internal databases/processes
  • Developed training on Quality Control and presented to new hires 2013

Administrative Assistant – Temp Assignments

ROBERT HALF
01.2011 - 04.2011
  • Requested for repeat assignments and offered full-time positions from several clients
  • Scored highest on record in agency testing among peer group

Office Manager/Executive Assistant

NON-PROFIT
01.2000 - 01.2011
  • Established and managed 8-staff team, handling executive support, facilities, inventory, technology, vendors, performance, orientation, emergency preparedness/community awareness, payroll, marketing, communications, policy creation, training and events' logistics

Skills

  • Microsoft Outlook, Word, Excel, PowerPoint, Publisher, Forms
  • Adobe Professional
  • Concur Travel/Expense
  • SharePoint
  • Canva
  • WebEx, MS Teams
  • Survey Monkey, Publisher Forms, SignUpGenius
  • Course Compliance Documentation
  • iWCPS Documentum and ExpressionEngine Publishing Software
  • Lotus Notes and Google Mail/Docs/Sheets/Slides

Accomplishments

  • Consistently rated a Top Performer, exceeding performance metrics established by leadership
  • Certified First Responder, Fire Warden training and Certified CPR/AED/BP, 2011-Present
  • Served on Building Design/Move Committees, Partner Councils, Admin Services Council Charter, Employee Engagement Committees
  • Continuous Learner, actively pursuing trainings while also sharing knowledge with others
  • Volunteer for 35+ years in charity, school, corporate, and grassroots activism
  • Designed system for tracking clients, managed newsletter to 10,000, and setup/operated sales library
  • Medical Transcription, 3 years - Neurological
  • Teacher’s Aide, 3 years - grades 1, 2, and 3
  • Word Processing Certification, 1990

Certification

Notary Certification, State of Texas, 2016-Present

MOS (Microsoft Office Specialist) - Excel, Word, and PowerPoint Certification, Microsoft Corporation, 2012

Lone Star College, Creative Writing, Woodlands, TX, 2011-2012

OGAP (Oil & Gas Admin Professionals) Certification, 2020

CAP (Certified Administrative Professional) Certification, 2021, 2024

IAAP (International Association of Administrative Professionals) Membership, 2019-Present

Timeline

Executive Assistant

ChampionX
04.2017 - Current

Executive Assistant – PCS Audit

PwC
01.2013 - 04.2017

Team Assistant, Advisory & Internal Audit

PwC
04.2011 - 01.2013

Administrative Assistant – Temp Assignments

ROBERT HALF
01.2011 - 04.2011

Office Manager/Executive Assistant

NON-PROFIT
01.2000 - 01.2011
Tammy Bersch