Tammy Beyer

• Coordinated patient scheduling to optimize clinic workflow and minimize wait times.
• Managed front office operations, ensuring smooth communication among staff and patients.
• Implemented electronic health record systems to enhance data accuracy and accessibility.
• Verifying insurance eligibility and benefits for therapy services and obtaining authorizations when needed.

• Verified patient insurance benefits and eligibility for physical therapy services.
• Obtained and tracked insurance authorizations for commercial, Medicare, Medicaid, and workers’ compensation patients.
• Scheduled, coordinated, and rescheduled patient appointments.
• Registered new patients and maintained accurate demographic information within the electronic medical record system.
• Checked patients in and out while providing exceptional customer service.
• Managed incoming phone calls and assisted patients with scheduling and insurance questions.
• Communicated authorization status and payment responsibilities to patients.
• Processed patient payments and balanced daily cash drawer transactions.
• Prepared patient outcome measures and intake documentation.
• Ensured physician orders and therapy documentation were received and properly maintained.
• Coordinated workers’ compensation documentation and carrier communications.
• Maintained compliance with HIPAA and confidentiality standards.
• Assisted multiple clinic locations as needed.

Technical Skills