Tammy Hilliard -Billings
Twin Falls,ID
Summary
Experienced healthcare professional with a strong background in providing high-quality patient care. Demonstrated expertise in administering medications, monitoring vital signs, and assisting with daily activities. Recognized for exceptional collaboration with medical teams, adeptly adapting to changing needs and consistently achieving positive outcomes. Known for reliability, compassion, and effective patient communication and support.
Overview
27
27
years of professional experience
2
2
Certification
Work History
LPN
Varies
06.1997 - 10.2024
- Worked at approximately 9 various companies performing LPN
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Obtained patient vital signs and input/output measurements from inpatients.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Reduced medication errors by accurately administering medications and diligently verifying patient information.
- Participated in ongoing professional development opportunities to enhance knowledge base and skillset as an LPN.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Assisted in the management of chronic health conditions by providing education, support, and follow-up care.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
- Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
- Conducted thorough patient assessments to identify medical needs and develop appropriate treatment plans.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Collaborated with interdisciplinary healthcare teams to develop comprehensive care plans for patients.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
- Assisted physicians during examinations or procedures as needed, playing a vital role in the overall patient experience.
- Delivered updates in patient status to charge nurse, recording changes in medical records.
- Increased nursing team cohesiveness through active participation in staff meetings and open communication with colleagues.
- Supported the delivery of evidence-based interventions by staying current on best practices in the field of nursing.
- Comforted and counseled patients and families throughout care process.
- Facilitated smooth transitions from acute care settings to long-term care facilities or home environments.
- Contributed to continuous quality improvement efforts by identifying areas for potential growth within the nursing practice.
- Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
- Administered medications and injections to patients.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Monitored patient health conditions to report changes to assigned physician.
- Reviewed patient history to verify conditions and current medications.
- Evaluated patient histories, complaints, and current symptoms.
- Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
- Helped long-term care residents with bathing, dressing, feeding, and other daily living activities.
- Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
- Circulated assigned floor to measure and record patients' fluid and food levels, implementing measures to promote healthy intake and output as necessary.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms, and mailing monthly invoice statements to patients.
LPN/Medical, Surgical
North Canyon Medical center
10.2023 - 09.2024
- Encourage and promote patients to receive optimal care with secure and comfortable stay
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
- Administered controlled narcotics, inserted IVs, and performed catheterizations.
- Implemented infection control measures, ensuring clean and safe environment for patients and staff.
- Obtained patient vital signs and input/output measurements from inpatients.
- Assisted with admissions, appointments, transfers, and discharges.
- Performed wound care treatments using sterile techniques, promoting healing and preventing complications.
- Adhered to treatment plan instructions when administering medications and treatments to patients.
- Improved patient outcomes by providing high-quality nursing care and closely monitoring vital signs.
- Provided emotional support to patients and families during difficult times, fostering positive relationships built on trust and compassion.
- Demonstrated adaptability in working with diverse patient populations across various healthcare settings.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Provided compassionate end-of-life care, ensuring that patients were comfortable and families felt supported during the process.
LPN/Patient Access
Dr. Joel Newton D.D.S.-Periodontist
03.2021 - 09.2023
- Support the Dental team and office
- Managed approximately 80 incoming calls, emails and faxes and attend to
- Multi provider appointment schedule
- Patients check in/out including receiving payments
- Entering patient data to EMR
- Preparing daily deposits
- Varies Office task as needed
- Utilized time management skills to prioritize tasks effectively, allowing for efficient completion of daily responsibilities.
- Maintained accurate documentation of all relevant clinical data, ensuring compliance with regulatory standards.
- Implemented infection control measures, ensuring a clean and safe environment for patients and staff.
LPN/Rheumatology
St Luke’s Health System
06.2019 - 07.2020
- Supported patient centered care in holistic approach with sensitivity to condition of the patients and families
- Operational management included inventorying of all medications and maintaining monthly medication log
- Proper disposal of expired medication according to CDC guidelines
- Implemented the Joint Commission standard of practice
- Implemented the SMART program in the clinic
- Prior to procedures, would obtain and witness an informed written consent including current date and time
- Assisted in Medical Procedures
- Prepared medications for in office injections
- Assisted Providers and performed health care services to patients in clinic
- Provided teach back training to patients and families on administering at home injections of Rheumatology medication
- Provided approved education materials
- Maintain St. Luke’s required clinical competencies
- Responded to patient calls
- Medication Prior Authorizations
- Out of network referral prior authorization
- Documented patient intake
- Reconciled medications each visit
- Assess for Covid-19 and test as needed
Accreditation Specialist 2
St Luke’s Health System
06.2018 - 05.2019
- Identify and report patient care needs through data collection
- Identify patient need for education through Data collection
- Deliver excellent patient centered care by recognizing the needs of admitted patients and escalating quality concerns to identified charge nurses for review
- Build rapport with approximately 300 fellow co-workers and other departments through rounding and face to face interactions, and just-in-time coaching
- Conduct and coordinate accreditation/regulatory standards-based audits that help care departments and teams deliver quality patient centered care
- Think outside the box by creating innovative ways to track and deliver communications to staff and teams
- Developed strong data analytics through routine audits related to restraints, charting, admission processes, and other regulatory compliance issues
- Fostered strong relationships with stakeholders through strategic collaboration to implement system accreditation activities
- Facilitated regulatory over-site for multiple locations related to action plans, reporting progress, and education follow-up
- Possess proficient/comprehensive working knowledge of subject matter
- Lead multiple locations through routine Mock Surveys throughout the health system to ensure survey readiness
- Completed a large project that involved information gathering from multiple departments where a thorough understanding of cohesive services was required
- This resulted in the development of a spreadsheet that is used for the Joint Commission application process that has been deployed system wide
- Advanced efficiency within the department by implementing new software tools designed specifically for managing accreditation-related tasks.
- Conducted research on emerging trends in the field of accreditation, incorporating findings into ongoing strategies for organizational improvement.
- Promoted a culture of transparency and accountability, presenting accreditation findings to relevant stakeholders in an accessible and user-friendly manner.
- Advised faculty and staff on best practices for curriculum design as it relates to accreditation standards, enhancing overall alignment with requirements.
- Supported project staff by facilitating compliance project logistics.
LPN/ Site Manager 3
St Luke’s Health System
12.2010 - 06.2018
- Developed and Implemented policies and procedures that drove results in the day-to-day operations of the clinics
- Established a culture of survey readiness within the clinics to help ensure quality was high and staff were ready for all circumstances
- Directly involved in saving the clinic $56,000 by reviewing the monthly budget in detail and identifying wasteful areas
- Improved patient satisfaction scores by developing action plans, staff education, and rebuilding the scheduling systems of patients and providers
- Through Professional Communication both written and verbal developed strong relationships with staff, leaders, and other stakeholders
- Develop team-based relationships through establishing teamwork within the culture
- Utilizing lean methodology reduced wasted cost/expenses to the health system
- Assisted Providers with Medical Procedures
- Assisted Providers and performed health care services to patients in the clinic
- Identified patient needs for education and provided approved hospital education materials
- Maintain St
- Luke’s required clinical competencies
- Responded to patient calls
- Filled in when needed utilizing nursing skill set in order to maintain proper workflows in the clinic
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
LPN/Office Manager
Idaho Weight Loss
12.2004 - 11.2010
- Became bariatric certified to assist in the opening of a medical weight loss clinic
- Supported patient centered care in a holistic approach with sensitivity to the condition of patients
- Clinic management of 6 direct reports, (1) provider and average of 40 patients a day
- Operational management included ordering and inventorying of all medications, schedules and medical follow-up
- Assisted in Medical Procedures
- Assisted Providers and performed health care services to patients in the clinic
- Identified patient needs for education and provided approved education materials
- Maintain Bariatric Clinical Certification as required
- Performed Phlebotomy
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Education
Clinical and accreditation continuing education -
10.2024
Skills
- Catheter Care
- Compassionate Care
- End of Life care
- Post Operative Care
- Orthopedic Nurse
- Wound Care
- Geriatric Nursing
- Medical Documentation
Accomplishments
- Received the Student Nurse Award from the Twin Falls Hospital.
- While under my leadership the Pain Management participated in its first joint commission survey which resulted in zero findings.
- While under my leadership Magic Valley Urology clinic participated in 2 Joint Commission surveys with zero finding.
- Was directly involved with the initial Joint Commission Accreditation of The Caring Place (Hospice Home).
- Past Board Member on the St. Luke’s Hospital Foundation.
- Current Secretary, Board Member for the Blue Lake Rotary Club.
- Childrens Ministry volunteer.
- Church hospitality server.
Certification
Cardiopulmonary Resuscitation Certified
Advanced Cardiac Life Support- Certified
License Practical Nurse License
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteImportant To Me
Career advancementWork-life balanceCompany CultureHealthcare benefits401k matchPaid time offPaid sick leavePersonal development programs4-day work weekTimeline
LPN/Medical, Surgical
North Canyon Medical center
10.2023 - 09.2024
LPN/Patient Access
Dr. Joel Newton D.D.S.-Periodontist
03.2021 - 09.2023
LPN/Rheumatology
St Luke’s Health System
06.2019 - 07.2020
Accreditation Specialist 2
St Luke’s Health System
06.2018 - 05.2019
LPN/ Site Manager 3
St Luke’s Health System
12.2010 - 06.2018
LPN/Office Manager
Idaho Weight Loss
12.2004 - 11.2010
LPN
Varies
06.1997 - 10.2024
Cardiopulmonary Resuscitation Certified
Advanced Cardiac Life Support- Certified
License Practical Nurse License
Clinical and accreditation continuing education -
Similar Profiles
Jonathan Quijano LopezJonathan Quijano Lopez
Part/Full Time- Painting/Laborer/Demolition Laborer at VariesPart/Full Time- Painting/Laborer/Demolition Laborer at Varies
Felicity BrownFelicity Brown
Yard Maintenance Worker at VariesYard Maintenance Worker at Varies
TERRI POWERSTERRI POWERS
Temp Worker at VariesTemp Worker at Varies