TAMMY BLIZZARD
Cedartown,GA
Summary
Over 18 years of public service experience across diverse organizations, complemented by 15 years in specialized medical and legal environments. Demonstrated expertise in managing departments, negotiating legal terms, and increasing account collections by 25%. Proven ability to develop policy guidelines, prepare revenue projection reports, and resolve disputes effectively. Highly adaptable and detail-oriented, with a strong focus on project management and process improvement in fast-paced settings.
Overview
18
18
years of professional experience
Work History
Paralegal
Independent Contractor
02.2023 - Current
- Draft and e-file entry of appearance and motions for discovery for misdemeanor and felony cases
- Calendar upcoming hearings to the firms calendar
- Draft and e-file leave of absence
- Contact clients to resolve outstanding retainer balances
- Updated clients on the status of their case
- Initial intake for personal injury clients
- Draft and email retainer agreements via mycase.com, Clio and Salesforce
- Run lien checks for clients
- Liaison with medical funding companies to provide funding for personal injury clients
- Request bills and medical records for personal injury clients
- Draft demand letters
- E-file initial complaints
- Educate clients about the entire process of a criminal or personal injury case
Underwriter / Portfolio Director / Director of Operations
Amicus Funding
Marietta, USA
07.2019 - Current
- Company Overview: Offers pre-settlement and medical funding for personal injury clients
- This role is responsible for managing the underwriting process and managing personal injury client files
- Administration Management -meeting deadlines, documenting actions; inputting information into the file database and case management software; confirming patient medical procedures, verifying patient account balances
- Financial Management – Collection of accounts, negotiating patients’ account balances with attorneys, adjusters and health insurance companies
- Spearheaded all collections activities and increased annual revenue by 40%
- Review of medical personal injury cases for medical lien portfolios
- Supervised a team of 5 Case Managers and implemented case management procedural policies
- Liaison with funding companies to negotiate sales of open accounts
- Offers pre-settlement and medical funding for personal injury clients
Lien Coordinator
Premier Neurosurgical Institute (closed)
Austell, USA
03.2019 - 06.2019
- Company Overview: Offers global attention to patients’ neurosurgical needs and to give patients a personalized experience
- This role is responsible for managing the patient files for personal injury and full scope legal filings required
- Administration Management – keep cases organized by establishing and organizing files; filing timely liens; meeting deadlines, documenting actions; inputting information into the file database and case management software; confirming patient medical procedures, verifying patient account balances
- Financial Management – Collection of accounts, negotiating patients’ account balances with attorneys, adjusters and health insurance companies
- Review of medical personal injury cases for medical lien portfolios
- Offers global attention to patients’ neurosurgical needs and to give patients a personalized experience
Director of Personal Injury Client Relations and Funding Liaison; Medical Records Manager
Orthopaedic & Spine Surgery of Atlanta
Atlanta, USA
07.2017 - 12.2018
- Company Overview: Offers patients the most advanced surgical and non-surgical in comprehensive spine, neck and back care
- Provide patients with accurate diagnosis, comprehensive care, and exceptional customer service
- As a one-person department this role is responsible for managing the patient files for personal injury and full scope legal filings required
- Additionally, supervised 9 other clerical positions
- Administration Management – keep cases organized by establishing and organizing files; filing timely liens; meeting deadlines, documenting actions; inputting information into the file database and case management software; confirming patient medical procedures, verifying patient account balances
- Financial Management – Collection of accounts, posting records accurately to increase profitability, and decrease turn-around time on records request from 30 days down to 7 business days
- Project Management – Includes all policy and procedure guidelines handbook updates, coordinating vendors for portal management, reviewed billing and collections to identify increased efficiencies, and obtaining surgical procedure approvals in coordination with Surgical Team
- Services Coordinator – Identify and hire talent for patient intake and medical assistant services
- Gathering survey results to maintain patient cases and to increase referrals by building relationships
- Offers patients the most advanced surgical and non-surgical in comprehensive spine, neck and back care
- Provide patients with accurate diagnosis, comprehensive care, and exceptional customer service
Operations Manager
Medical Assurance Funding
Atlanta, USA
01.2016 - 06.2017
- Company Overview: Provides medical funding solutions for uninsured personal injury persons
- This funding helps pay for the quality medical care they may require due to injuries sustained in an accident through no fault of their own
- Responsible for the overall operations of the company and establishing best practices as guidelines for the highest level of profitability
- Review of medical personal injury cases for medical lien portfolios
- Organize quarterly shareholders meetings, materials, agenda, invitations, catering, etc
- Event planning to establish attorney relationships for patient personal injury cases
- Review and approve marketing materials and giveaways
- Drafted and filed Physician Liens with Clerk of Superior Court for various Georgia counties
- Provides medical funding solutions for uninsured personal injury persons
- This funding helps pay for the quality medical care they may require due to injuries sustained in an accident through no fault of their own
Litigation Paralegal
Van Sant Law
Atlanta, USA
09.2015 - 12.2015
- Company Overview: Georgia’s top-rated personal injury law firm dedicated to providing the best legal information to clients
- First point of contact for personal injury clients
- Created, organized, and maintained client and case files
- Managed case preparation and file management from commencement through settlement or trial
- Maintained court calendar for attorneys
- Filed Legal Complaints with the Superior Court in various Georgia counties
- Documented medical treatment for clients in the case file
- Facilitated weekly meetings between attorney and staff to review current pipeline cases
- Georgia’s top-rated personal injury law firm dedicated to providing the best legal information to clients
Personal Injury Department Manager/ Senior Legal Assistant
Orthopaedic & Spine Surgery of Atlanta
Atlanta, USA
08.2013 - 09.2015
- Company Overview: Offers patients the most advanced surgical and non-surgical in comprehensive spine, neck and back care
- Provide patients with accurate diagnosis, comprehensive care, and exceptional customer service
- First point of contact for personal injury clients
- Created, organized, and maintained client and case files
- Legal research and document preparation
- Filed Legal Complaints with the Superior Court in various Georgia counties
- Documented medical treatment for clients in the case file
- Offers patients the most advanced surgical and non-surgical in comprehensive spine, neck and back care
- Provide patients with accurate diagnosis, comprehensive care, and exceptional customer service
Personal Injury Senior Legal Assistant/Trainer
Montlick & Associates
Atlanta, USA
06.2007 - 08.2013
- Company Overview: Offers over 34 years servicing personal injury and workers compensation injuries
- Organized into small, dedicated teams, which offers clients very focused attention
- First point of contact for personal injury clients
- Created, organized, and maintained client and case files
- Managed case preparation and file management from commencement through settlement or trial
- Filed Legal Complaints with the Superior Court in various Georgia counties
- Review Expense reports and set-up conference calls
- Documented medical treatment for clients in the case file
- Offers over 34 years servicing personal injury and workers compensation injuries
- Organized into small, dedicated teams, which offers clients very focused attention
Education
High School Diploma -
Chavala High School
Seale, AL05-1986
Skills
- Customer Service Focused
- Legal research
- Case management
- Document preparation
- E-filing procedures
- Client intake
- Customer service
- Problem solving
- Written communication
- Teamwork and collaboration
- Talent Manager
- Collections Uber
- Exceptional Interpersonal Skills
- Delivers Expectations
- Organized and Detail Oriented
- Flexible
- Conflict Resolution
- Confidential Discretion
- Deadline Driven
- Poised in Crisis Situations
- Patience and Composure
- Resilient and Persistent
- Personal Integrity
- Trustworthy
- Enthusiastic and Positive
- Self-Motivated
- Self-reliant and Tenacious
- Cooperative and Accommodating
- Sense of Urgency
Experience Highlights
- 18+ years public service experience in various organizations and levels of responsibility
- 15+ years specialized professional experience in both Medical and Legal environments
- 10+ years supervisory experience managing a department
- Experience negotiating terms, filing medical liens, and various legal documents
- Proven success by increasing collection on accounts by 25%
- Developed procedures and policy guidelines for negotiating legal settlements
- Prepare ad hoc reports for revenue projections and target goals
- Excellent interpersonal skills and communication skills in written and verbal
- Ability to successfully resolve disputes and mediate conflicts
- Crisis Management experience with natural ability for goal orientation and results focused
- Ability to work successfully in environments with competing priorities
- Polished professional demeanor and enjoy working with the public
- Deadline driven with sense of urgency
- Ability to focus on projects to deliver high level of accuracy in fast-paced environment
- Ability to handle highly confidential materials and information appropriately
- Highly adaptable as demonstrated by success in a multiplicity of environments
- Self-managed to work independently and cooperatively in team environments
- Responsible for complex projects that require interpretation, accuracy, and time-sensitivity
- Project Management experience managing and coordinating various large projects and events
Timeline
Paralegal
Independent Contractor
02.2023 - Current
Underwriter / Portfolio Director / Director of Operations
Amicus Funding
07.2019 - Current
Lien Coordinator
Premier Neurosurgical Institute (closed)
03.2019 - 06.2019
Director of Personal Injury Client Relations and Funding Liaison; Medical Records Manager
Orthopaedic & Spine Surgery of Atlanta
07.2017 - 12.2018
Operations Manager
Medical Assurance Funding
01.2016 - 06.2017
Litigation Paralegal
Van Sant Law
09.2015 - 12.2015
Personal Injury Department Manager/ Senior Legal Assistant
Orthopaedic & Spine Surgery of Atlanta
08.2013 - 09.2015
Personal Injury Senior Legal Assistant/Trainer
Montlick & Associates
06.2007 - 08.2013
High School Diploma -
Chavala High School
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