Successful Inside Sales Representative skilled at exceeding sales objectives. Persuasive communicator and analytical problem solver skilled in uncovering customer needs and matching with company offerings. Offers 38 years of sales excellence.
Overview
7
7
years of professional experience
Work History
Inside Sales Representative/Brand Specialist
Lund International
Howe, United States
10.2018 - Current
Answered customers' questions regarding products, prices and availability.
Managed friendly and professional customer interactions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Developed strategic relationships with existing customers by learning preferences and managing regular communications.
Logged all customers in SalesForce along with any potential new parts.
Emphasized product features based on analysis of customers' needs.
Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
Ventilation Inside Sales Coordinator
ABC Industries
Warsaw, IN
01.2017 - 10.2018
Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
Used SalesForce software to maintain detailed contact logs and account records.
Computed total costs and profit requirements for customer sales to provide accurate pricing.
Visited customer locations to evaluate requirements, demonstrate product offerings and propose strategic solutions for diverse needs.
OEM Inside Sales Representative
Dometic
Elkhart, IN
02.2016 - 01.2017
Answered customers' questions regarding products, prices and availability.
Managed friendly and professional customer interactions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Determined needs, delivered solutions and overcame objections through consultative selling skills.
Emphasized product features based on analysis of customers' needs.
Wrote sales contracts for orders obtained and submitted orders for processing.
Education
High School Diploma -
NorthWood High School
Nappanee, IN
05.1984
Skills
Revenue Growth
Pipeline Development
Investigative Procedures
New Business Development
Product Demonstrations and Presentations
Verbal and Written Communication
Customer Service
Data Entry
Sales Presentation
Cross-Selling and Upselling
Regional Sales and Support
Salesforce CRM
Attention to Detail
Microsoft Office
Cold Calling
Customer Service and Assistance
Time Management
Revenue Forecasting
Corrective Actions
Prospect Follow-Up
Onsite Visits
Reminder Calls
Phone and Email Etiquette
Credit and Debt Card Processing
Google Chrome
Accounts Payable and Receivable Auditing
Materials Organization
Driving Business Growth
Inventory Management Software
Transportation Logistics
Weekly Payroll
Promotional Campaigns
Office Supplies and Inventory
Accomplishments
Drove the highest sales volume for one account in company history. I was able to get the company I worked for on the LL Bean Front Cover in their summer catalog and my sales Quadrupled the following year. We were on the front cover from 2010 to 2014.
Timeline
Inside Sales Representative/Brand Specialist
Lund International
10.2018 - Current
Ventilation Inside Sales Coordinator
ABC Industries
01.2017 - 10.2018
OEM Inside Sales Representative
Dometic
02.2016 - 01.2017
High School Diploma -
NorthWood High School
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