Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Brewer

McKees Rocks,PA

Summary

Dynamic leader and problem-solver with a proven track record at M@c.bid, enhancing team productivity. Skilled in cross-functional team leadership and communication, adept at motivating teams and driving customer service excellence. Reliably multitasks to achieve and surpass objectives, embodying leadership and customer service expertise.

Overview

31
31
years of professional experience

Work History

Scanner

M@c.bid
Robinson, Robinson
10.2023 - Current
  • Scanned packages and ensured accuracy of data entry into computer system.
  • Inspected incoming packages to detect damaged, missing, or incorrect items.
  • Worked closely with co-workers in order to efficiently process large volumes of packages within tight deadlines.

Team Scan Lead

M@c.bid
McKees Rocks, PA
04.2021 - 10.2023
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Developed strategies to increase team productivity and improve customer service levels.
  • Conducted performance appraisals for team members, providing feedback and identifying areas of improvement.
  • Trained new staff in relevant processes and procedures.
  • Monitored team performance against targets, taking corrective action where necessary.
  • Supported the manager in developing plans for future projects, initiatives and objectives.
  • Collaborated with other departments to develop effective solutions that meet customer needs.
  • Motivated staff through positive reinforcement techniques.
  • Delegated tasks appropriately according to individual skill sets.
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.
  • Monitored team workload to prevent burnout and ensure equitable task distribution.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Led a team of XX individuals in achieving quarterly sales targets, exceeding goals.
  • Facilitated team meetings to discuss targets, strategies, and address any issues.
  • Maintained open lines of communication with senior management, reporting team progress and challenges

Housekeeper

Stowe Township
McKees Rocks, PA
02.2022 - 10.2022
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Emptied trash receptacles throughout the property.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Maintained and organized cleaning supplies stock.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Housekeeper

Happy Home House Keeping
Munhall, Munhall
03.2010 - 02.2020
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Scrubbed kitchen appliances, countertops and fixtures.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Maintained and organized cleaning supplies stock.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Developed business plans and strategies to grow small business.
  • Created budgets and monitored expenses to stay within budget limits.
  • Negotiated contracts with vendors, suppliers, and customers.
  • Managed staff recruitment, hiring, training, and development.
  • Oversaw daily operations of small business including customer service and financial management.

Money Center Associate

Babies "R" Us
Cranberry, PA
09.2014 - 08.2016
  • Performed daily balancing of cash drawer and money center operations.
  • Monitored security cameras for suspicious activity in the area.
  • Conducted regular audits of Money Center records to ensure accuracy.
  • Utilized computer software programs to process transactions accurately.
  • Followed all applicable laws and regulations related to Money Center services.
  • Maintained accurate records of all transactions processed throughout the day.
  • Performed various administrative tasks as requested by supervisors or managers.
  • Prepared and checked cashier register tills.
  • Prepared bank deposits, verifying amounts and ensuring timely deposits.

Home Care Provider

In Home Care Group
Pittsburgh, PA
04.2000 - 02.2003
  • Assisted elderly clients with daily activities such as bathing, dressing, and grooming.
  • Performed light housekeeping tasks including vacuuming, dusting, laundry, and meal preparation.
  • Monitored vital signs such as blood pressure and temperature.
  • Administered medications in accordance with physician instructions.
  • Assisted clients with mobility issues by using appropriate transfer techniques.
  • Educated family members on proper care techniques for their loved one.
  • Managed client's schedule of doctor's appointments, therapies.
  • Maintained accurate records of patient care services provided.
  • Provided companionship through conversation and recreational activities.
  • Promoted a safe environment by providing supervision and monitoring of patients' physical condition and behavior.
  • Conducted regular assessments to identify any changes in the client's condition or needs.
  • Collaborated closely with families to provide support and guidance.
  • Kept up-to-date knowledge on current trends in home health care practices.
  • Ensured compliance with all laws governing home health care services.
  • Responded promptly to emergency situations involving clients.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted with client personal care needs to foster independence and well-being.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Helped clients with personal needs from exercise to bathing and personal grooming.
  • Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
  • Assisted patients with personal care to alleviate burden on family members.

Cashier

KFC
Homestead, PA
06.1993 - 08.1996
  • Greeted customers and took their orders in a friendly and efficient manner.
  • Assisted customers with menu selections, answered questions about ingredients, and provided information on pricing.
  • Operated cash register to process customer payments accurately and efficiently.
  • Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
  • Restocked supplies such as napkins, condiments for the convenience of customers.
  • Provided quality customer service by adhering to company policies and procedures.
  • Checked expiration dates on products prior to stocking shelves or serving customers.
  • Trained new employees on job duties and safe operation of kitchen equipment.
  • Collaborated with other team members to ensure timely completion of tasks.

Education

Vocational Diploma - Medical Assistant

Duffs Business Institute
Pittsburgh, PA
10-1997

GED -

YMCA Mckeesport
McKeesport, PA
04-1996

Skills

  • Problem-solving abilities
  • Communication Skills
  • Customer Service
  • Leadership
  • Team assessment
  • Team motivation
  • Problem-solving aptitude
  • Cross-functional team leadership
  • Reliability
  • Multitasking Abilities
  • Experience in leadership
  • Team Leadership

Timeline

Scanner

M@c.bid
10.2023 - Current

Housekeeper

Stowe Township
02.2022 - 10.2022

Team Scan Lead

M@c.bid
04.2021 - 10.2023

Money Center Associate

Babies "R" Us
09.2014 - 08.2016

Housekeeper

Happy Home House Keeping
03.2010 - 02.2020

Home Care Provider

In Home Care Group
04.2000 - 02.2003

Cashier

KFC
06.1993 - 08.1996

Vocational Diploma - Medical Assistant

Duffs Business Institute

GED -

YMCA Mckeesport

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Tammy Brewer