Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Sr Quality Analyst Quality AnalystWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Allen, TX, US
Open to relocation: Yes
Open To Work
Tammy Brown
Sr Quality Analyst
Allen,TX
Work Preference
Summary
Dedicated professional with 20 yrs of experience in quality assurance. Skilled in manual testing, documentation and training, fostering best practices among team members to enhance performance and reduce production errors. Strong team player and communication within and outside the team.
Overview
20
20
years of professional experience
Work History
Sr Quality Analyst
HCSC, Blue Cross Blue Shield of Texas
Richardson, TX
02.2011 - Current
- Led quality assurance initiatives to enhance software performance and reliability across multiple projects.
- Developed and implemented comprehensive testing strategies to ensure compliance with regulatory standards.
- Collaborated with cross-functional teams to identify process improvements and optimize testing methodologies.
- Mentored junior analysts, fostering skill development and promoting best practices in quality assurance processes. For two summers, I had 2 interns each summer that shadowed me on QA. I am also the team trainer for new employees when they join our team and I host training sessions outside team for team who need to the basics of our teams applications.
- Conducted risk assessments on software releases, advising stakeholders on potential impacts to project timelines and deliverables.
- Managed Quality Analyst team effectively, setting clear expectations and providing guidance on achieving desired outcomes related to product performance metrics.
- Estimated work requirements and labor hours for sprint planning.
- Created test cases in qtest and execute manually and automation scripts from IntelliJ.
- Communicated between product owners and developers to clarify features, expectations, and issues found.
- Performed regression, exploratory and negative tests manually.
- Championed a culture of continuous learning within the Quality Analyst team, regularly sharing best practices and lessons learned to enhance collective capabilities.
- Reduced production errors by training team members on best practices in quality control and continuous improvement techniques.
- Developed customized training materials for new hires, promoting rapid onboarding without compromising attention to detail or adherence to quality guidelines.
- Developed and maintained quality assurance procedure documentation.
- Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
- Documented testing procedures for developers and future testing use.
- Kept scripts and test cases updated with current requirements.
- Authored and maintained well-organized, efficient and successful manual test cases for entire team.
- Developed and maintained defect databases for known issues.
- Advised developers on problems with databases, performance and other issues.
Quality Analyst
Bank of America
Plano, TX
04.2006 - 04.2010
- Conducted thorough testing of banking applications to ensure compliance with regulatory standards.
- Led training sessions for staff on quality control practices and industry best standards.
- Designed comprehensive test plans and documentation for new software releases.
Education
Associate of Science - Computer Networking
ECPI University
Virginia Beach, VA05.2002
Skills
- Continuous improvement mindset
- Strong communication skills
- Agile frameworks
- Team leadership
- Team assignments
- Documentation skills
- API testing experience
- User acceptance testing
- Agile methodology
- Requirements analysis
- Software development lifecycle
- Test script development
- Writing test cases
- Defect tracking tools
- Scrum framework
- Regression testing techniques
- Manual testing expertise
- Test case management
- Test case creation
- Regression testing
- Test case development
- Requirements gathering
- Defect tracking
- Defect logging
- Testing documentation maintenance
- QC testing
- Software testing
- Teamwork and collaboration
- Time management
- Excellent communication
- Organizational skills
- Reliability
- Multitasking Abilities
Timeline
Sr Quality Analyst
HCSC, Blue Cross Blue Shield of Texas
02.2011 - Current
Quality Analyst
Bank of America
04.2006 - 04.2010
Associate of Science - Computer Networking
ECPI University