Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

TAMMY BURNS

Mayslick

Summary

Dynamic healthcare professional with extensive experience at Maysville Regional Medical Center, excelling in quality assurance and patient care coordination. Proven ability to enhance clinical outcomes through effective communication and multidisciplinary collaboration. Skilled in regulatory compliance and clinical education, fostering a culture of safety and excellence in patient services.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Laboratory/Clinical Coordinator

MCTC
Maysville
08.2007 - 06.2025
  • Collaborated with external agencies to secure resources for patient support services.
  • Monitored quality assurance program to uphold care standards and enhance performance.
  • Ensured compliance with healthcare delivery laws, regulations, and policies.
  • Facilitated communication between patients, families, and healthcare professionals.
  • Coordinated nurse education programs to enhance departmental competencies and patient safety.
  • Updated protocols through development, implementation, and evaluation of policies.
  • Oversaw inventory of clinical supplies and equipment for operational readiness.
  • Assisted in budget preparation and monitored expenses for care services.

Patient Care Coordinator

Maysville Regional Medical Center
Mays Lick
01.1995 - 01.2025
  • Communicated with healthcare providers to ensure accurate patient information flow.
  • Collaborated with multidisciplinary teams to enhance patient care coordination efforts.
  • Addressed patient inquiries and resolved concerns promptly and professionally.
  • Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
  • Established strong work network by building professional relationships with physicians and fellow employees.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Demonstrated flexibility during changes to patient care practice.
  • Provided ongoing communication with patients, families, and other healthcare providers regarding treatment plans and progress.
  • Liaised effectively with patients, doctors and staff members, assessing medical charts and promoting high level of communication and interaction.
  • Responded promptly to any emergency situations that arose within the facility.
  • Assured regulatory compliance and professionalism across patient service.
  • Collaborated with nursing staff to advocate for individual patient needs and insurance coverage.
  • Facilitated coordination between primary care physician and specialists to ensure continuity of care.
  • Assessed patient's need for additional resources such as home health aides or durable medical equipment suppliers in order to provide appropriate level of care.
  • Monitored patients' vital signs including temperature, blood pressure, pulse rate, respiration rate, height, weight.
  • Troubleshot and resolved complex customer service issues to enhance patient and family experience.
  • Participated in weekly case conferences with members of the healthcare team for each assigned patient.
  • Assisted physicians in performing various procedures related to patient care needs.
  • Enhanced patient engagement through the development of patient-centered care initiatives.
  • Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
  • Reported liabilities and risk management concerns to supervisor for review.

Endoscopy Nurse Manager

Maysville Regional Medical Center
Maysville
08.1995 - 08.1995
  • Assisted in patient preparation for endoscopic procedures, ensuring readiness and comfort.
  • Monitored vital signs during procedures and administered medications as directed.
  • Collaborated with physicians to optimize workflow in endoscopy unit operations.
  • Educated patients on pre- and post-procedure care for improved recovery outcomes.
  • Maintained and sanitized endoscopic equipment in compliance with safety protocols.
  • Documented patient assessments accurately in electronic health records systems.
  • Provided emotional support to patients and families throughout procedures, enhancing patient experience.
  • Participated in team meetings to refine patient care strategies and improve overall service.

Education

Master of Science - Nursing Education

Northern Kentucky University
Newport, KY
05-2024

Bachelor of Science -

Western Kentucky University
Bowling Green, KY
05-2015

Associate of Science - Registered Nurse

Maysville Community And Technical College
Maysville, KY
05-1988

Skills

  • Quality assurance
  • Accreditation support
  • Progress monitoring
  • Physical assessments
  • Patient education
  • Regulatory compliance
  • Electronic health records
  • Care coordination
  • Customer service
  • Multidisciplinary collaboration
  • Problem solving
  • Effective communication
  • Clinical leadership
  • Informed consent
  • Clinical education
  • Clinical quality improvement
  • Clinical documentation
  • Improving clinical quality outcomes
  • Infection control
  • Direct patient care
  • Care quality assessments
  • HIPAA compliance
  • Computerized charting
  • Patient confidentiality
  • Nurse education program development
  • Active listening

Certification

  • BLS
  • ACLS
  • Registered Nurse
  • AWHONNA Member
  • KBN/ANA Member

References

References available upon request.

Timeline

Laboratory/Clinical Coordinator

MCTC
08.2007 - 06.2025

Endoscopy Nurse Manager

Maysville Regional Medical Center
08.1995 - 08.1995

Patient Care Coordinator

Maysville Regional Medical Center
01.1995 - 01.2025

Master of Science - Nursing Education

Northern Kentucky University

Bachelor of Science -

Western Kentucky University

Associate of Science - Registered Nurse

Maysville Community And Technical College

Similar Profiles

CREATE PROFILE
TAMMY BURNS
Want your own profile? Build for free at Resume-Now.com