Tammy Burr

Identifying Opportunities: Oversaw the identification of operational GAPS which lead to the implementation of improvement projects created to address them using continuous improvement methodologies.

Streamlining processes: Created RACI documentation for every member of the North American region to ensure employee responsibilities were clear. This ensured agile project teams could be formed with maximum efficiency and tasks were not duplicated.

Global Synchronization: Developed a strategic sales plan to support the growth and engagement of the sales field.

• Lead the sunsetting of the North American warehouse while ensuring the global warehouse could 'handle' the change in demand without any disruption to overall distribution network
• Served as main point of contact on behalf of the company to evaluate and update employee compensation plans for the independent field sales force. This included reviews with outside counsel and final sign-off from company ownership.

Strategic Development: Is instrumental within our organization. Through market analysis, opportunity identification, partnership development, strategic planning, and execution, they contribute significantly to our growth and success.

• Designed a strategic sales platform for the sales directors which combined the educational, coaching and promotional functions provided to the independent distributors and streamlined the way information was presented to the sales force. This increased distributor trust and enhanced their overall experience.

Revenue Generation: Optimized efforts on lead distribution model to trim unnecessary workload and steps. Centralizing digital marketing strategy between with Bemer NA to align with the global vision.

• Led project to synchronize and optimize regional marketing strategies into one company wide strategy. This included identifying best practices in each region and increasing the digital footprint.

Alignment of Strategic Goals: Collaborated with the NA CEO in the execution of the Company’s strategic goals and projects by working with the day-to-day planning teams (both local and global) to develop a clear roadmap that will realize the success of the company’s projects.

• Guide the department heads to realize real business issues and develop a strategy for the business’s direction from the gathered insights
• Lead daily and/or weekly communications between departments to identify strengths and weaknesses and to evaluate operational effectiveness

Global Project Management Partnership: Acted as a Project Owner alongside NA CEO on extra-large strategic projects to ensure the local and global vision and resources were aligned.

• Coached department heads to create KPIs related to qualifying project successes, ROI and project prioritization.
• Presented and managed the Project Steering Committee meetings and participating in the Global Roundup meetings monthly.

Operational Efficiency: Lead daily and/or weekly communications between departments to identify strengths and weaknesses and to evaluate operational effectiveness

• Provided support as a knowledge expert to department heads regarding external partners (sales field and/or external vendors) for requests of non-standard, new, or unique requests to ensure alignment with company strategy and mitigate risks.

• Responsible for managing projects from inception to completion, based the parameters agreed with by the CEO of BEMER USA, LLC
• Collaborating and aligning with PMO in BEMER HQ on Global Project
• Key project management responsibilities include creating clear and attainable project objectives, gathering the project requirements, building the project plan, and managing the constraints of the project: timeline, scope, and quality.

Customer Service: Remotely lead a team during a challenging period of uncertainty as the company seized sales while obtaining an FDA approval which enhanced my creative, coaching and mentoring efforts to motivate and support the team during these challenging times.

• Provided exceptional customer service to ensure customer satisfaction.
• Developed and implemented strategies for providing excellent customer service experience.
• Monitored staff performance to ensure adherence to customer service standards.

Graphic Design: Highly creative, skilled designer that leverage my expertise in visual communication and branding to contribute to the success of a dynamic medical device startup. Utilized design principles to enhance the company's image and effectively communicate its mission to stakeholders.

• Developed and executed visual concepts for marketing materials, including brochures, flyers, posters, digital communications, and educational support material which supported our sales field and increased brand awareness.
• Collaborated with marketing and product development teams to create cohesive brand identities for new product launches.
• Managed multiple projects simultaneously and met tight deadlines in a fast-paced startup environment.

• Designed and maintain the Leadership Enrichment Page on the company intranet.
• Developed graphic elements needed for learning and development including vendor negotiations, design decision, and creation of graphic elements for learning and development courses and materials.
• Designed graphic elements for the Leadership Enrichment course development including job aides, marketing materials (Leadership Enrichment Catalog), and other learning media (e.g., graphics used in PowerPoint presentations).
• Upheld the integrity of the Wyndham brand and logos when creating graphics.
• Consult with the Brand Management department as needed on projects and attended Brand Deputy training.
• Scheduled and coordinated training and development programs.
• Provided a variety of comprehensive support to the department, including the input and maintenance of training curriculum, standard operating procedures and overseeing delivery of training programs, vendor negotiations, invoicing and budget tracking.

• Awarded certificate for perfect score regarding consultant re-fulfillment accuracy.
• Gained beneficial experience working with the Tupperware sales force with all aspects of their independent business needs.
• Received training on various software programs: Remedy (Call Training Software), Hightouch, Talisma (Chat program), Oracle (shipping software), and various internal online programs used daily and most times simultaneously.
• Identified process improvements and supported the implementation of new processes and systems to ensure smooth transitions.