Tammy Burr

Elevated performance metrics and sustained growth by spearheading the identification of operational gaps, facilitating the initiation of continuous improvement projects, and crafting strategic sales blueprints to expand and engage sales force. Ensured consistent supply chain efficiency by orchestrating seamless transition of North American warehouse to maintain uninterrupted operations amidst fluctuating demands. Streamlined operations and achieved cohesive digital presence by optimizing lead distribution model and aligning digital marketing strategies with BEMER NA’s global vision.

• Raised team productivity and minimized task redundancies by formulating RACI documentation for all North American team members to ensure clear role definitions and facilitate swift formation of agile project teams.
• Increased sales force motivation and performance by acting as primary liaison to overhaul direct sales compensation plans, coordinating with external counsel for comprehensive reviews, and securing approval from company leadership.
• Led strategic partnerships to expand market reach and enhance brand visibility.
• Developed comprehensive business plans to drive revenue growth and operational efficiency
• Improved market share and revenue growth by playing pivotal role in market analysis, opportunity identification, partnership cultivation, strategic planning, and execution.
• Optimized overall marketing effectiveness by leading project to unify regional marketing strategies to leverage best practices from each region to strengthen company’s digital footprint.
• Integrated advanced AI solutions, including ChatGPT, to enhance Q&A processes and support functions that improved response efficiency and accuracy.

Enabled identification of core business challenges and drove organizational improvements by providing strategic advice to department heads, fostering creation of targeted strategies based on comprehensive insights. Advanced project synergy and outcomes by serving as Project Owner alongside NA CEO, ensuring alignment between local and global visions and resources in large-scale strategic initiatives. Facilitated informed decision-making and resource allocation by guiding department heads in developing key performance indicators (KPIs) for project success, focusing on return on investment and priority setting. Aligned strategic objectives and mitigated risks by advising department leaders on collaborating with external partners, including sales fields and vendors, for specialized, innovative requests.

• Enhanced company performance by partnering closely with NA CEO to implement strategic objectives, and developing clear, actionable roadmap for success with local and global planning teams.
• Developed and executed strategic partnerships to enhance market presence and drive revenue growth.
• Analyzed market trends to identify new business opportunities and inform decision-making processes.
• Increased operational efficiency by leading daily and weekly interdepartmental communications to identify organizational strengths and weaknesses for continuous adjustment and improvement.
• Fostered stronger project alignment and stakeholder engagement across organization by directing Project Steering Committee meetings and participating in monthly Global Roundup meetings.
• Optimized efficiency and streamlined processes by initiating daily and weekly cross-departmental meetings to assess operational effectiveness and pinpoint improvement opportunities.

Achieved operational excellence and project outcomes by leading initiatives from inception to completion, adhering to strategic goals set by CEO of BEMER USA, LLC.

• Improved project performance and stakeholder satisfaction by collaborating with Project Management Office at BEMER HQ, ensuring stringent management of project constraints, timelines, scope, and quality.
• Led cross-functional teams to deliver projects on time and within budget.
• Developed project plans, including scope, timelines, and resource allocation.
• Boosted project delivery speed and effectiveness by establishing clear and attainable objectives upfront, gathering project requirements, and crafting comprehensive project plans.

Augmented sales growth and secured FDA approval by leading remote team through period of uncertainty, utilizing creativity, coaching, and mentoring to maintain team motivation and effectiveness. Contributed to success of dynamic medical device startup by leveraging expertise in visual communication and branding, thereby enhancing brand engagement and market presence. Established brand consistency and enhanced market introduction success by collaborating with marketing and product development teams to establish cohesive brand identities for new product launches.

• Maximized customer loyalty and satisfaction by formulating and executing innovative customer service strategies, delivering exceptional service, and monitoring staff performance to uphold high standards.
• Led customer service team in delivering exceptional support and resolving complex issues.
• Designed training programs to enhance staff skills and improve customer interactions.
• Strengthened sales support and increased brand visibility by designing and implementing visual concepts across marketing materials including brochures, flyers, posters, and digital communications.
• Achieved efficient project completion and operational success by managing multiple projects to surpass challenging deadlines in fast-paced startup environment.
• Developed innovative visual concepts for branding and marketing campaigns.
• Collaborated with cross-functional teams to enhance project outcomes and client satisfaction.