Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Carson

Shreveport,LA

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Manager who consistently meets and exceeds sales targets. Reliable team player and strong communicator. Retail professional with extensive knowledge of the fashion industry, including current trends. Enjoys helping customers find stylish and affordable clothing and accessories. Expert retail sales professional offering 20 years experience in retail customer service and retail management. Focused on exceeding sales goals. Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Results-oriented Store Manager focused on increasing profits, reducing costs, inventory management and transforming customer service standards. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Accomplished Assistant Store Manager with 20 years of managerial experience in a retail setting. Areas of expertise include sales, recruiting and people management.

Overview

18
18
years of professional experience

Work History

Leasing Agent/Assistant Manager/Courtesy Officer

Foresight Assest Managment
Shreveport, La
08.2017 - Current
  • Greeted clients, showed apartments, and prepared leases.
  • Verified tenant incomes and other information before accepting lease applications.
  • Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
  • Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
  • Responded to requests and scheduled appointments for property showings.
  • Distributed and followed up on tenant renewal notices.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
  • Resolved conflicts between tenants regarding noise, encroachments, and parking.
  • Collected rent and tracked resident payments and information in computer system.
  • Collected monthly rent payments and other fees, always properly recording, and processing money.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
  • Registered clients on database to enable tracking history and maintain updated records.
  • Distributed flyers to raise awareness of properties and attract more tenants.
  • Wrote and submitted reports to highlight developments and statistics of occupied properties.
  • Communicated effectively with owners, residents, and on-site associates.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Coordinated appointments to show marketed properties.
  • Conducted regular inspections of both interior and exterior of properties for damage.

Direct Service Worker

Metro Client Care Service
Shrevepport, La
03.2015 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Maintained clean, safe, and well-organized patient environment.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Developed rapport to create safe and trusting environment for care.
  • Supervised daily activities and provided assistance to staff.
  • Administered medication as directed by physician.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Assisted with daily living activities, running errands, and household chores.
  • Monitored clients' overall health and well-being and noted significant changes.

Shift Leader

Carl's Jr.
Shreveport, LA
10.2013 - 03.2015
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Verified that all customers received receipts for their purchases.
  • Mentored new sales associates to contribute to the store’s positive culture.
  • Communicated clear expectations and goals to each team member.

Care Giver

Sincere Client Care
Shreveport, LA
01.2011 - 09.2012
  • Documented patient information obtained from interviews. Made sure the patient needs were met. Made sure the patient went to the doctor and took their medicine. Helped the patient around the house. Prepared their meals, made sure they ate, bathed, and dressed. Made sure their house was cleaned and laundry done. Took them to do their shopping.  

Store Manager

Waffle House
Shreveport, LA
02.2007 - 11.2011
  • Conducted store inventories once per quarter.
  • Generated repeat business through exceptional customer service.
  • Implemented a new ordering process and identified poor work habits to improve process effectiveness.
  • Completed profit and loss performance reports.
  • Reported to the district manager regarding all store and staff issues.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Scheduled and led weekly store meetings for all employees.
  • Planned budgets and authorized payments and merchandise returns.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Reordered inventory when it dropped below predetermined levels.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Managed staff of 20 sales associates, 1 team leaders and 2 assistant managers.
  • Counted cash drawers and made bank deposits.
  • Interviewed job candidates and made staffing decisions.

Asst. Manager

Murphy USA
Shreveport, LA
05.2005 - 08.2007
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Reordered inventory when it dropped below predetermined levels.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Completed profit and loss performance reports.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.

Education

GED - undefined

Shreveport Job Corps
Shreveport, LA
1991

Cosmetology - undefined

Shreveport Job Corps
Shreveport, LA
1991

Skills

  • Customer-oriented
  • Active listening skills
  • Consistently meets sales goals
  • Credit card transactions
  • Computer literate
  • POS systems knowledge
  • Upselling techniques
  • Merchandising
  • Employee relations

Timeline

Leasing Agent/Assistant Manager/Courtesy Officer

Foresight Assest Managment
08.2017 - Current

Direct Service Worker

Metro Client Care Service
03.2015 - Current

Shift Leader

Carl's Jr.
10.2013 - 03.2015

Care Giver

Sincere Client Care
01.2011 - 09.2012

Store Manager

Waffle House
02.2007 - 11.2011

Asst. Manager

Murphy USA
05.2005 - 08.2007

GED - undefined

Shreveport Job Corps

Cosmetology - undefined

Shreveport Job Corps

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Tammy Carson