Tammy Chassion
Houma,LA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Adept at Medicare expertise and fostering teamwork, I significantly enhanced patient billing confidence and successfully negotiated payment plans at Mary Bird Perkins Cancer Center. My role streamlined authorization processes, reducing times and training staff, demonstrating a blend of meticulous attention to detail and collaborative skills.
Overview
22
22
years of professional experience
Work History
Patient Financial Counselor
Mary Bird Perkins Cancer Center
06.2020 - Current
- Meets with new patients at time of consult to obtain and verify all demographic information, sign all consent forms and collect co-pays.
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Completed summary of payment options for patients; refers patients to Patient Liaison who meet the eligibility requirements to apply for Medicaid.
- Educated patients on available financial assistance program, guiding them through application processes when needed.
- Facilitated timely resolution of outstanding balances by connecting patients with appropriate resources and support.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Authorizations: Ensured authorizations are obtained before treatment; responsible for communicating with clinical staff to ensure no authorizations are missed.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
Authorization Specialist
Terrebonne General Medical Center
07.2019 - 06.2020
- Ensured authorizations are obtained before chemotherapy treatment; responsible for communicating with clinical staff to ensure no authorizations are missed.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
- Developed strong relationships with insurance representatives to expedite approvals and resolve issues promptly.
- Demonstrated adaptability with changing insurance requirements, maintaining up-to-date knowledge through continuous education efforts.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
- Assisted in training new team members on company policies and procedures for handling authorization requests.
- Obtained Patient Assistance for patients with out-of-pocket expenses who were receiving high dollar chemotherapy drugs through pharmaceutical companies.
Authorization Specialist/Patient Financial Counselor
Mary Bird Perkins Cancer Center
12.2002 - 06.2019
- Meets with new patients at time of consult to obtain and verify all demographic information, sign all consent forms and collect co-pays.
- Increased patient confidence in the billing process by providing clear explanations of insurance benefits and coverage limitations.
- Completed summary of payment options for patients; refers patients to Patient Liaison who meet the eligibility requirements to apply for Medicaid.
- Educated patients on available financial assistance program, guiding them through application processes when needed.
- Facilitated timely resolution of outstanding balances by connecting patients with appropriate resources and support.
- Negotiated payment plans with patients, maintaining a high rate of successful payments.
- Authorizations: Ensured authorizations are obtained before treatment; responsible for communicating with clinical staff to ensure no authorizations are missed.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Ensured authorizations are obtained before chemotherapy treatment; responsible for communicating with clinical staff to ensure no authorizations are missed.
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Maintained compliance with HIPAA regulations, safeguarding sensitive patient information during the authorization process.
- Developed strong relationships with insurance representatives to expedite approvals and resolve issues promptly.
- Demonstrated adaptability with changing insurance requirements, maintaining up-to-date knowledge through continuous education efforts.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
- Assisted in training new team members on company policies and procedures for handling authorization requests.
- Obtained Patient Assistance for patients with out-of-pocket expenses who were receiving high dollar chemotherapy drugs through pharmaceutical companies.
Education
No Degree - Accounting And Finance
Nicholls State University
Thibodaux, LAHigh School Diploma -
Central Lafourche High School
Mathews, LASkills
- Medicare Expertise (ICD-10 Coding)
- Claims Processing
- Payment Negotiations
- Insurance Verification
- Financial Counseling
- Payment Collection
- Teamwork and Collaboration
- Time Management
- Attention to Detail
- Punctual and Hardworking
- Multitasking Abilities
- Reliability
Timeline
Patient Financial Counselor
Mary Bird Perkins Cancer Center
06.2020 - Current
Authorization Specialist
Terrebonne General Medical Center
07.2019 - 06.2020
Authorization Specialist/Patient Financial Counselor
Mary Bird Perkins Cancer Center
12.2002 - 06.2019
No Degree - Accounting And Finance
Nicholls State University
High School Diploma -
Central Lafourche High School
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