Tammy Chen
Elmhurst,NY
Summary
Multi-talented Marketing Specialist enthusiastic about applying diverse skills to all areas of marketing. Flexible team player knowledgeable about both traditional and digital marketing strategies.
Overview
3
3
years of professional experience
Work History
Front Desk
Clarion
10.2022 - Current
- Warmly welcomed guest, coordinating check-ins, and directed them to their destination.
- Maintained organized, clean, professional work space and waiting area.
- Collaborated with maintenance team members to address any facility-related issues that arose during shifts.
- Used quick response and dynamic service skills to build relationships with patrons and improve customer retention rate.
Social Media Marketing Director
Rich N' Pour
01.2023 - 08.2023
- Provided thought leadership on industry trends, staying ahead of competitors.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Improved customer engagement through creation of targeted content and campaigns on various platforms.
- Conducted primary and secondary research to better understand customer needs and behaviors.
Designer Handbag Buyer Intern
Macy's Internship
06.2023 - 07.2023
- Analyzed business performance metrics and make recommendations to maximize business based on trends and weekly sales.
- Uploaded images and videos from vendors onto MCOM.
- Assisted in creating purchase orders.
- Enhanced vendor relationships by conducting regular meetings and addressing concerns promptly.
Sales and Marketing Summer Intern
Flock
06.2022 - 08.2022
- Created and filmed content to be used on platform.
- Contributed ideas for brands website layout and products to offer to customers.
- Pitched and developed relevant content to obtain more customer clients.
- Increase brand awareness by networking with community who fits in target audience.
Cashier
Stop N' Shop
12.2020 - 08.2022
- Meticulously handled POS system transactions include cash and credit to ensure seamless and accurate cash flow.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
Bachelor of Science in Marketing -
The State University Of New York (SUNY) At Oswego
Oswego, NY05.2024
Skills
- Relationship Building
- Teamwork and Collaboration
- Sales Forecasting
- Microsoft Office
- Digital Marketing
- Social Media Campaigns
Extracurricular Activities
America Marketing Association, Social Media Coordinator
- Attended workshops hosted by fellow alumni and CEO of starting companies
- Maintain weekly communication sigh 5 + executive members to build community to strategize club operations.
- Assisted with and organized and executed activities that resulted in growth of active members.
Languages
Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual
Timeline
Designer Handbag Buyer Intern
Macy's Internship
06.2023 - 07.2023
Social Media Marketing Director
Rich N' Pour
01.2023 - 08.2023
Front Desk
Clarion
10.2022 - Current
Sales and Marketing Summer Intern
Flock
06.2022 - 08.2022
Cashier
Stop N' Shop
12.2020 - 08.2022
Bachelor of Science in Marketing -
The State University Of New York (SUNY) At Oswego
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