Tammy Cherry
Greenville,NC
Summary
Detail oriented professional experienced in strategic planning, cost optimization and team leadership. Proven tract record of developing successful strategies and managing operations to achieved both short-term and long-term goals. Exceptional problem-solving and communication skills with the ability to motivate and lead teams to success.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Travelcamp Of Greenville
08.2022 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Recruit team members to maintain adequate staffing levels.
- Provide coaching and mentoring support for employees at all levels of the organization.
- Use customer feedback for improving operations and building brand loyalty.
- Monitor store performance and identify opportunities for improvement.
- Assess team member performance through formal reviews leading to promotion or termination as necessary.
- Manage company assets by maintaining a clean and fully equipped establishment with properly working equipment.
- Develop and implement effective strategies to reduce costs while maintaining quality standards.
- Create an environment of open communication between departments that improved collaboration among teams.
Finance Manager
Travelcamp Of Greenville
08.2022 - Current
- Reviewed documentation and identified financial discrepancies where applicable.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Focused on learning new skills and staying updated with industry changes.
- Met deadlines while maintaining high-quality customer service.
- Provide efficient and courteous service to customers at all times.
- Completed, reviewed and processed paperwork to finalize sales.
- Discussed optional protections with customers and used persuasive communication skills to obtain agreements.
- Worked with lending institutions to secure financing and fulfill contracts.
- Promoted to General Manager
Administrative Coordinator
Travelcamp Of Greenville
08.2022 - Current
- Assisted with onboarding new employees by coordinating orientation activities.
- Efficiently managed confidential files in compliance with corporate policy and procedure.
- Stayed up to date on company procedures, policies and benefits to keep employees informed of changes.
- Monitored employee time cards for accuracy prior to submitting for payroll processing.
- Trained employees on job specific tasks and evaluated continuing education needs to improve team performance.
- Resolved conflicts between employees in an efficient manner while maintaining a positive work environment for all involved.
- Organized office supplies inventory and placed orders as needed.
- Completed Finance Certification and was promoted to Finance Manager.
Service and Parts Administrative Coordinator
East Carolina Chrysler Dodge Jeep Ram
05.2022 - 08.2022
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Monitored open repair orders and worked to obtain payment via designated method.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Accounts Payable & Receivable Executive
East Carolina Chrysler Dodge Jeep Ram
05.2019 - 05.2022
- Handled day-to-day accounting processes to drive financial accuracy.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Matched purchase orders with invoices and recorded necessary information.
- Input financial data and produced reports using CDK.
- Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.
- Effectively communicated with clients about payment needs and kept updated, detailed and accurate ledgers.
- Entered figures using 10-key calculator to compute data quickly.
- Promoted to Service and Parts Administrative Coordinator
Director of Clinical Services
3HC
10.2006 - 02.2011
- Coached and trained newly hired employees so that each understood job responsibilities and requirements of positions.
- Interviewed and hired highly talented individuals bringing great skills and passion to daily jobs.
- Supervised 30+ employees of varying occupations to ensure outstanding patient care.
- Interacted effectively with clinical staff and patients by using active listening and interpersonal skills.
- Implemented new policies and educated staff on changes.
- Developed and adjusted work schedules for all clinical staff.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Oversaw care of 130+ patients to ensure doctor's orders were followed and visits were made as documented.
- Monitored monthly budget to ensure adequate profit - always in "green".
Education
Associate of Applied Science - Nursing
Pitt Community College
Winterville, NC05.2013
High School Diploma -
North Pitt High School
Bethel, NC06.1991
Skills
- Leadership
- Exceptional Interpersonal Communication
- Critical Thinking
- Active Listening
- Account Management
- Efficient Multi-Tasker
- Staff Training/Development
- Time Management
- Negotiation
Certification
Finance & Insurance Certification, Finance Management Training Institute, April, 2023
Timeline
General Manager
Travelcamp Of Greenville
08.2022 - Current
Finance Manager
Travelcamp Of Greenville
08.2022 - Current
Administrative Coordinator
Travelcamp Of Greenville
08.2022 - Current
Service and Parts Administrative Coordinator
East Carolina Chrysler Dodge Jeep Ram
05.2022 - 08.2022
Accounts Payable & Receivable Executive
East Carolina Chrysler Dodge Jeep Ram
05.2019 - 05.2022
Director of Clinical Services
3HC
10.2006 - 02.2011
Associate of Applied Science - Nursing
Pitt Community College
High School Diploma -
North Pitt High School
Similar Profiles
Daryn HarscherDaryn Harscher
Service Director at Travelcamp RVService Director at Travelcamp RV
Jessica CastleJessica Castle
Product Specialist at TravelcampProduct Specialist at Travelcamp
Andy MitchellAndy Mitchell
Product Specialist at TravelcampProduct Specialist at Travelcamp
Emily LocklearEmily Locklear
Assistant Director at East Carolina University- Center for Communication ExcellenceAssistant Director at East Carolina University- Center for Communication Excellence
Emily MigliareseEmily Migliarese
Management Trainee at Enterprise MobilityManagement Trainee at Enterprise Mobility