Tammy Clarke

Operations

• Successfully manage day-to-day operations and logistics for a fast-paced start-up, streamlining processes and improving efficiency
• Developed and implemented efficient process and procedures, resulting in increased productivity and cost savings
• Successfully coordinated and streamlined operations to ensure efficient process and procedures
• Led a team in developing and executing strategies to meet business objectives during initial stages
• Implemented agile methodologies and continuous improvement initiatives to optimize operations and maintain competitive advantage

Human Resources

• Successfully launched HR operations for a start-up, including recruitment, onboarding, and policy development
• Implemented an efficient HRIS system that streamlined the employee data management process
• Developed and implemented employee performance management process, including goal-setting and performance reviews
• Led the design and implementation of a comprehensive employee benefits package to attract and retain top talent.

• Managed a team of 23 employees to ensure efficient workflow and productivity
• Created and implemented new operation processes resulting in a coast savings of 20%
• Developed and maintained strong relationships with clients, resulting in a 15% increase in customer satisfaction
• Led troubleshooting efforts for technical issues, reducing downtime by 30%
• Assisted Director in budget and capital expenditure management
• Worked closely with key departments to develop training for all personnel and to ensure that the formulation of new programs occurs when updated software and hardware are integrated.

• Led a team of 20+ employees, streamlining operations and improving productivity by 15%
• Implemented new training program, resulting in reduced errors and increased efficiency
• Collaborated with cross-functional teams to resolve operational issues and optimize processes
• Maintained high team engagement
• Prepared performance reviews and recommended salary increases, or performance improvement plans as applicable
• HR liaison for department
• Participated in testing Employee development systems
• Oversaw the recruitment and training of newly hired employees
• Managed internal employee challenges
• Member of Diversity & Inclusion council