Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Collins

PULLMAN

Summary

Dynamic dog groomer with a proven track record at Classy K-9 Clips, excelling in customer service and relationship building. Skilled in record keeping and appointment scheduling, I consistently enhanced client satisfaction and retention through attentive care and effective communication, ensuring pets received the highest standard of grooming and attention.

Overview

16
16
years of professional experience

Work History

Dog Groomer

Classy K-9 Clips
04.2018 - 04.2025
  • Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
  • Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.

Donation Attendant

Goodwill
08.2015 - 04.2018
  • Displayed excellent customer service when greeting customers and accepting donations.
  • Sorted and performed quality control measures of donated items.
  • Assisted in loading and unloading of transport trucks.
  • Maintained organized and clean worksite.
  • Prepared shipments of items for transport to alternate locations.

Dog Groomer

Rancho Solana Pet Spa
02.2009 - 08.2015
  • Swabbed ears to remove wax and dirt, removing extra hair to allow air to circulate freely and avoid infection.
  • Fed, walked and bathed animals.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
  • Educated visitors and staff on proper animal care and handling.
  • Monitored animal behavior and completed examinations to identify illnesses, injuries, or potential diseases.

Education

GED -

Flowing Wells High School
Tucson, AZ

Skills

  • Record keeping
  • Customer service
  • Verbal and written communication
  • Facility policies and procedures
  • Relationship building
  • Appointment scheduling
  • Price negotiation

Timeline

Dog Groomer

Classy K-9 Clips
04.2018 - 04.2025

Donation Attendant

Goodwill
08.2015 - 04.2018

Dog Groomer

Rancho Solana Pet Spa
02.2009 - 08.2015

GED -

Flowing Wells High School