Tammy Compton
Show Low,AZ
Summary
Excited to begin a new adventure that will challenge my work ethics. I will bring my enthusiasm as well as 20 plus years of experience in the medical field. My background includes leadership, excellent management skills, and a worth of knowledge in the clinical setting. I am self-sufficient individual known to work in fasted paced, highly stressed environments effectively with little to no supervision.
Overview
23
23
years of professional experience
Work History
Lead Office Manager
Summit Healthcare Medical Associates
Show Low, AZ
12.2015 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
- Coordinated special projects and managed schedules.
- Developed standard operating procedures for all administrative employees.
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Prepared meeting materials and took clear notes to distribute to stakeholders.
- Oversaw quality control and productivity rates to increase revenue and production times.
Certified Medical Assistant
Banner Arizona Medical Group
Sun City, AZ
04.2014 - 12.2015
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Called and faxed pharmacies to submit prescriptions and refills.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
CBOC Regional Clinic Manager
Veteran's Affairs Reginal Clinical Manager
Buckeye, AZ
01.2011 - 03.2013
- Oversaw day-to-day business and clinical activities by establishing goals, objectives, standards of performance and policies and procedures when managing annual budget and supervising locum tenens employees.
- Support providers, Lead
- Phlebotomy, Injections, vitals, sterile procedure
- Promoted high levels of patient care and job efficiency.
- Built relationships with providers to create steady referral pipeline.
- Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
- Prepared and retained records, files and reports according to various government and practice standards.
- Confirmed availability of sufficient supplies for delivery of quality patient care orders.
Certified Nursing Assistant
Banner Estrella Medical Center
10.2010 - 03.2013
- Documented activities and recorded information in EMR system
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness
- Documented patient intake and dietary requirements and assisted with feeding
- Responded to patient alarms and needs-assessment requests to identify course of treatment
- Consulted with nurses to develop patient care plans and evaluate treatment options.
Private Home Caregiver
Private Care
Scottsdale, AZ
08.2005 - 08.2010
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Provided transportation and appointments management.
- Provided mobility assistance such as walking and regular exercising.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Medical Assistant
Pueblo Family Physicians
Phoenix, AZ
05.2000 - 07.2005
- Supervised, trained and coached team of medical assistants
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review
- Set up, cleaned and stocked examination rooms with medical supplies
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies
- Assisted physicians by preparing patients for procedures, including but not limited to
- EKGs, phlebotomy, glucose testing and pulmonary function tests.
Education
No Degree - Medical Assistant / Phlebotomy Certification
Brookline College - Phoenix
Phoenix, AZPrerequisites
Maricopa Community Colleges - Phoenix College
Phoenix, AZBachelor of Science - Healthcare Administration
University of Phoenix
Phoenix, AZ12.2024
Skills
- Skilled manager
- Clinical and Operational Judgement
- Medical Supply Monitoring
- Electronic Health Records
- Multi-Line Telephone System Operation
- HIPAA Compliance
- Problem Anticipation and Resolution
- Patient Relations
- Inventory and Supply Management
- Efficiency Improvement
- Continuous Quality Improvement (CQI)
Timeline
Lead Office Manager
Summit Healthcare Medical Associates
12.2015 - Current
Certified Medical Assistant
Banner Arizona Medical Group
04.2014 - 12.2015
CBOC Regional Clinic Manager
Veteran's Affairs Reginal Clinical Manager
01.2011 - 03.2013
Certified Nursing Assistant
Banner Estrella Medical Center
10.2010 - 03.2013
Private Home Caregiver
Private Care
08.2005 - 08.2010
Medical Assistant
Pueblo Family Physicians
05.2000 - 07.2005
No Degree - Medical Assistant / Phlebotomy Certification
Brookline College - Phoenix
Prerequisites
Maricopa Community Colleges - Phoenix College
Bachelor of Science - Healthcare Administration
University of Phoenix
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