Proven leader with extensive experience at Bumper To Bumper Auto Parts, adept in Inventory Management and enhancing customer satisfaction. Skilled in Vendor Relations and Staff Training, I significantly improved operational efficiency and team performance. My approach consistently exceeds expectations, fostering a culture of excellence and collaboration. I am very big on great Customer Service and love working with the public.
Work History
Parts Specialist
O'Reilly Auto Parts
Issued parts to technicians to complete customers' repairs.
Served customers in-store and by telephone to answer questions and place orders.
Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
Buyer Clerk
Renew Truck
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Collaborated with internal departments to better understand needs and determine purchasing requirements.
Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
Maintained complete documentation and records of all purchasing activities.
Maintained key item stock levels and wrote or expedited purchase orders.
Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
Manager
Bumper To Bumper Auto Parts
Accomplished multiple tasks within established timeframes.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Counter Person
Bumper To Bumper Auto Parts
Fostered positive relationships with regular clientele by remembering their preferences along with their names.
