Overnight Stocker. Digital Associate
Walmart
05.2020 - Current
- Supported store operations by properly sorting merchandise according to department needs.
- Reduced inventory discrepancies by accurately counting and documenting incoming merchandise shipments.
- Facilitated smooth transitions between shifts by effectively communicating completed tasks and pending responsibilities to oncoming staff members.
- Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
- Moved merchandise using pallet jacks and carts.
- Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
- Greeted customers and directed to requested products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Verified accuracy of product levels.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Maintained neat, organized stockroom free of hazards.
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Stocked designated items on shelves, end caps and displays.
- Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
- Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Located needed merchandise in inventory software and placed on pallets for transport to shelves.
- Interacted with guests in friendly and knowledgeable way.
- Updated merchandise pricing to match new values and special promotional rates.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Helped team organize and conduct store-wide markdowns and clearance sales to move end-of season merchandise and make room for new stock.
- Stocked shelves to match planogram images and instructions.
- Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
- Managed timely and effective replacement of damaged or missing products.
- Kept work areas neat, clean and free from debris.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Promoted a positive work atmosphere among team members through respectful collaboration and open communication channels during overnight shifts.
- Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Operated equipment such as pallet jacks to move heavy boxes.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Mentored junior team members in best practices for e-commerce operations, fostering a collaborative work environment conducive to growth and development.
- Tracked substitutions and informed customers of changes.
- Provided product advice to customers to help select most suitable items for individual needs.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Worked well in a team setting, providing support and guidance.
- Applied effective time management techniques to meet tight deadlines.
- Learned and adapted quickly to new technology and software applications.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Prepared and checked outbound shipments for accuracy.
- Strengthened communication skills through regular interactions with others.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Self-motivated, with a strong sense of personal responsibility.
- Exercised leadership capabilities by successfully motivating and inspiring others.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Operated cash register to record transactions accurately and efficiently.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
