Tammy Daley
Cincinnati
Summary
Accomplished Security Supervisor with a proven track record at American Security Operations, enhancing team performance and safety protocols. Expert in staff management and security personnel training, I significantly improved emergency response operations and employee safety. My leadership and conflict resolution skills ensured a secure, efficient environment, achieving high customer satisfaction levels.
Watchful Security Supervisor committed to maximizing facility security and minimizing risks. Monitors facilities with safety of visitors and staff in mind. Leads team of security professionals to protect facilities and guests.
Overview
4
4
years of professional experience
Work History
Security Supervisor
American Security Operations
06.2023 - Current
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
Security Supervisor
A & Associates
02.2024 - 11.2024
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Collaborated with management to develop security policies and procedures.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
Supervisor of Operations
Auxilio
06.2021 - 11.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Developed and implemented training programs for new hires, improving overall team productivity and performance.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Proactively identified potential problems before they escalated, addressing them swiftly and effectively to minimize negative impact on daily operations.
- Acted as a liaison between upper management and staff members, effectively communicating expectations from both parties while addressing any concerns that arose during operations.
Education
High School Diploma -
Western Hills
CincinnatiSkills
- Team leadership
- Customer service
- Team development
- Staff management
- Conflict resolution
- Security personnel training
- Safety and security procedures
- Coaching and mentoring
- Staffing and scheduling
- Facilities inspection
- Verbal and written communication
- Report generation
Accomplishments
- Recruited and trained many new staff members in effective security measures and guard techniques.
- Supervised team of staff members for many years.
- Documented and resolved too many incidents which led to convictions.
- Achieved positive results through effectively working through issues and incidents with competent leadership.
Timeline
Security Supervisor
A & Associates
02.2024 - 11.2024
Security Supervisor
American Security Operations
06.2023 - Current
Supervisor of Operations
Auxilio
06.2021 - 11.2024
High School Diploma -
Western Hills
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