Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Davis

Colton,CA

Summary

Spirited Treatment Coordinator with talents in effectively communicating, managing production calendars and handling insurance policy concerns. Creative and personable with the capability of putting together simple presentations to assist patients in finding the best treatment and payment options. Outstanding phone and email etiquette. Flexible Treatment Coordinator with expertise in dental treatment plans and dental procedures. HIPAA compliant and committed to helping patients feel comfortable with presented treatment plans and overall dental office atmosphere. Welcoming Treatment Coordinator with over 2 years of experience working as an educator for various dentists. Expertise in treatment plans and dental procedures. Excellent recordkeeping, interpersonal and organizational skills. Understanding Treatment Coordinator with 2-year track record of providing dental patients with clear and concise treatment plans and reasonable payment arrangements. Strong administrative skills and insurance knowledge. Works independently or in team environment. Friendly and warm Treatment Coordinator with talent for managing patient relations and ensuring patient comfort with treatment plan and financial arrangements. Substantial familiarity with all intra oral and extra oral procedures and treatments. Dedicated to establishing effective relationships with patients and staff members. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Treatment Coordinator

Loma Linda University Health Services
05.2022 - Current
  • Laid out potential payment plans for patients.
  • Researched billing issues, scheduled appointments and verified insurance coverage.
  • Educated patients on dental benefits and coordinated proper payment with insurance companies.
  • Explained treatment choices to patients and helped determine best options.
  • Included family members and support system in patient treatment planning.
  • Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Delivered excellent patient experiences and direct care.
  • Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Provided support and guidance to patients and families to navigate healthcare systems.
  • Worked with patients to schedule tests and procedures.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Surgery Technician

Loma Linda University Health Services
06.2005 - Current
  • Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
  • Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
  • Maintained sterile fields by following aseptic techniques and adhering to infection control protocols.
  • Followed scrub-in procedures by gowning and gloving correctly to assist in sterile fields.
  • Created safe operating environments for invasive and non-invasive procedures.
  • Prepared instruments for terminal sterilization and reset surgical suites for next procedure.
  • Maintained safe working environments by adhering to safety protocols and reporting hazards.
  • Prepared patients for surgery by cleaning and disinfecting surgical sites and positioning patients.
  • Collected, prepared and disposed of medical specimens.
  • Created unobstructive operative fields by using retractors, sponges, and suction and irrigating equipment.
  • Performed post-operative care by moving patients to recovery and monitoring condition.
  • Monitored patient vital signs to alert surgeons to any changes.
  • Used sutures, staples, clips and other tools to close wounds.
  • Completed continued education units yearly to stay up to date on surgical technology and meet organizational requirements.
  • Kept accurate records of surgeries to maintain patient confidentiality.
  • Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
  • Positioned patients and set up drapes to create comfortable surgical environment for patients.
  • Reduced infection risks and protected patients by maintaining sterile fields during procedures.
  • Cleaned and maintained operating equipment to keep resources in good working condition and ready for use.
  • Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
  • Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
  • Transported patients to and from surgeries to promote timely operating room turnover.
  • Prepared sterile solutions to support surgical processes and helped physicians scrub in for procedures.
  • Worked with vendors for speedy procurement of services and equipment.
  • Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
  • Sterilized instruments and equipment for specific procedures and arranged for surgeons.
  • Provided wound care post-operatively to promote healing and reduce risk of infections.
  • Educated patients on expected side effects and discomfort levels post-surgery.
  • Maintained records to document patient medical history and surgical procedure notes.
  • Selected and purchased equipment for surgical procedures.
  • Projected best-in-class care standards by achieving training initiatives for new surgical team members and aligning surgical procedures for optimal efficiency.

Education

High School Diploma -

Mira Mesa High School
San Diego, CA

CERTIFIED - SURGICAL TECHNOLOGIST

UNITED STATES NAVY
Portsmouth, VA

Skills

  • Bookkeeping
  • Knowledge of Dental Insurance
  • Manual Dexterity
  • Recordkeeping
  • Dental Knowledge
  • HIPAA Compliance
  • Payment Collection
  • Insurance Verification
  • Patient Care Coordination
  • Organizational Standards
  • Office Administration

Timeline

Treatment Coordinator

Loma Linda University Health Services
05.2022 - Current

Surgery Technician

Loma Linda University Health Services
06.2005 - Current

High School Diploma -

Mira Mesa High School

CERTIFIED - SURGICAL TECHNOLOGIST

UNITED STATES NAVY
Tammy Davis