RN Clinical Manager
Lighthouse Home Health
08.2023 - 03.2025
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions in the home setting.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Managed care from admission to discharge.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Selected, promoted and terminated staff members.
- Facilitate hiring of qualified personnel by interview applicants and making recommendations for employment.
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
- Managed employees with various personalities and from different cultures.
- Oversaw overall operation of nursing services and patient care.
- Reviewed operational policies and recommended solutions and change to medical director.
- Regularly evaluated employee performance and provided feedback.
- Communicated with patients, asked appropriate questions, and employed active listening to determine best care.
- Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
- Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
- Created work schedules for employees and oversaw functioning of billing department.
- Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
- Managed daily operations for all Home Health Patients and Staff supporting approximately 175 patients per week.
- Provide ongoing case management to patients to implement appropriate treatment plan, adhere to quality models and maximize utilization of services needed to achieve optimal outcomes.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Investigated and resolved issues affecting hospital operations and patient care.
