Tammy DeHaan

• Researched and resolved billing discrepancies to enable accurate billing
• Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
• Monitored accounts receivable activity to ensure timely payment of invoices.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Researched and resolved billing discrepancies to enable accurate billing.
• Audited and corrected billing and posting documents for accuracy.
• Verified accuracy of accounts payable payments, resulting in 80% reduction in payment errors and check reissues.

• Researched and resolved billing discrepancies to enable accurate billing
• Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments
• Monitored accounts receivable activity to ensure timely payment of invoices.
• Identified, researched, and resolved billing variances to maintain system accuracy and currency.
• Researched and resolved billing discrepancies to enable accurate billing.
• Audited and corrected billing and posting documents for accuracy.
• Verified accuracy of accounts payable payments, resulting in 60% reduction in payment errors and check reissues.

• Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
• Developed a working knowledge of insurance plans, including Medicare and Medicaid regulations and requirements.
• Maintained accurate documentation on all pre-authorization requests.
• Updated patient records with accurate, current insurance policy information.
• Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
• Complied with HIPAA guidelines and regulations for confidential patient data.

• Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
• Submitted appeals on behalf of patients when appropriate based on findings from research conducted into denied claims.
• Communicated frequently with healthcare providers regarding payment status updates on their claims submitted.
• Collaborated with relevant parties to resolve billing issues, insurance claims and patient payments.

• Achieved significant reduction in aged accounts receivable by diligently following up with patients and insurers, showcasing thoroughness and dependability
• Conducted research on customer accounts to identify any outstanding balances or issues that need resolution.
• Reviewed monthly aging reports to determine which accounts are past due or require follow up action.
• Participated in special projects as assigned by management team.
• Collaborated with relevant parties to resolve billing issues, insurance claims and patient payments.
• Electronically submitted bills according to compliance guidelines.
• Responded to patient, family and external payer inquiries.
• Verified accuracy of accounts payable payments, resulting in 80% reduction in payment errors and check reissues.
• Responded to customer concerns and questions on daily basis.

• Maintained high levels of data accuracy with meticulous attention to detail in processing insurance claims and updating patient records
• Promoted a culture of continuous improvement within the Patient Accounts team by participating in regular staff meetings
• Fostered strong relationships with insurance representatives to facilitate smooth communications regarding claim submissions and underpayments issues
• Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
• Generated reports detailing findings and recommendations.
• Developed effective improvement plans in alignment with goals and specifications.

• Verified patient insurance coverage, including eligibility, benefits and authorizations for medical services.
• Reviewed prior authorization requests to ensure accuracy and completeness of required information.
• Coordinated with other departments to obtain additional information needed for prior authorization.

• Researched discrepancies in patient accounts to determine appropriate resolution.
• Analyzed claims denials from third party payers and identified potential solutions for reimbursement.
• Submitted appeals on behalf of patients when appropriate based on findings from research conducted into denied claims.
• Submitted electronic bills following facility and legal compliance standards.
• Utilized computer programs to create invoices, letters and other documents.
• Electronically submitted bills according to compliance guidelines.
• Responded to patient, family and external payer inquiries.

• Submitted appeals on behalf of patients when appropriate based on findings from research conducted into denied claims.
• Researched billing errors and discrepancies to initiate corrective action.
• Monitored customer accounts for payment delinquency and initiated collection efforts.
• Worked with outside entities to resolve issues with billing, claims, and payments.
• Utilized computer programs to create invoices, letters and other documents.
• Responded to patient, family and external payer inquiries.

• Educated clients on available community resources, fostering a sense of empowerment and self-sufficiency. Improved client satisfaction through consistent communication, empathy, and understanding of their unique challenges.
• Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
• Listened to clients' concerns and provided encouragement and support.
• Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.

Posted payments and processed refunds.

• Utilized computer programs to create invoices, letters and other documents.
• Worked with outside entities to resolve issues with billing, claims, and payments.
• Electronically submitted bills according to compliance guidelines.
• Responded to patient, family and external payer inquiries.
• Worked with customer to create debt repayment plan based on current financial condition.
• Researched billing errors and discrepancies to initiate corrective action.

• Posted payments and processed refunds.
• Reviewed insurance eligibility and verified coverage details to minimize claim denials and delays in payment.
• ' Achieved a significant reduction in aged accounts receivable through diligent follow-up efforts with both patients and insurers .
• Utilized computer programs to create invoices, letters and other documents.
• Researched billing errors and discrepancies to initiate corrective action.