Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
Tammy Diefendorf

Tammy Diefendorf

East Galesburg,United States

Summary

Results-driven leader with extensive experience in operational coordination, team leadership, and business development within production and data entry environments. Known for driving organizational success through strategic planning, contract management, and customer retention. Adept at developing pricing strategies, fostering team collaboration, and ensuring compliance with standards to meet customer and consumer needs.

Overview

29
29
years of professional experience

Work History

Director of Data Entry Management&Bus Development

Bridgeway Inc.
Galesburg, United States
07.2008 - Current
  • Direct and coordinate operational activities encompassing production, manufacturing, quality, safety, and service delivery.
  • Oversee 100+ staff members serving Bridgeway’s largest clients, achieving annual growth exceeding $7 million in Data Entry.
  • Serve as State Use Administrator for our state-use contracts to foster collaboration and compliance.
  • Lead account management and customer retention initiatives to improve service quality.
  • Develop and review pricing and quoting strategies for new customers and projects, ensuring operational financial health.
  • Manage sales, marketing, and product development initiatives to enhance employment opportunities for individuals with disabilities.
  • Responsible for maintaining our 14c certificate and ensuring compliance

Cashier

Hyvee
Galesburg, United States
09.2005 - 07.2008
  • Responsible for welcoming and serving customers, prioritizing 'Friendly smiles in every aisle'.

General Manager

Tharaldson Enterprises/Galesburg Fairfield Inn
Galesburg, United States
06.1996 - 09.2005
  • Progressed from Front Desk Clerk to General Manager within four years, enhancing operational leadership.
  • Held full accountability for facility operations, focusing on profitability and guest satisfaction.
  • Coordinated sales promotions independently and collaboratively with community organizations.

Education

Associates degree - General Education – Focused on Business Management

CARL SANDBURG COLLEGE
Galesburg, IL

Skills

  • Strategic planning and forward thinking
  • Business and sales development
  • Team leadership and staff development
  • Goal setting
  • Sales development
  • Creativity and innovation
  • Contract management and compliance
  • Industry knowledge in all areas of Affirmative
  • Customer relationship management
  • Industry knowledge and resource allocations
  • Effective communication and interpersonal skills across all employment levels
  • Analytical thinking and problem-solving
  • Production and manufacturing operations
  • Continuous improvement methodologies such as ISO and 5S

Affiliations

Governor Appointed to the State Use Committee

Family Planning Board Member

Member of The Lions Club

Galesburg Chamber of Commerce Ambassador

Graduated from the IARFuture Leader Program through the Illinois Association for Rehabilitation Facilities (IARF)

Discover Wellness Committee Member

Engagement Committee Member

Empower Employment Workgroup Member

ISO Auditor

Timeline

Director of Data Entry Management&Bus Development

Bridgeway Inc.
07.2008 - Current

Cashier

Hyvee
09.2005 - 07.2008

General Manager

Tharaldson Enterprises/Galesburg Fairfield Inn
06.1996 - 09.2005

Associates degree - General Education – Focused on Business Management

CARL SANDBURG COLLEGE

Similar Profiles

CREATE PROFILE