Tammy Diouf

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patient with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.

• Communicated with patients with compassion while keeping medical information private.
• Explained policies, procedures and services to patients.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.

• My role in the private duty jobs is as follows, manage the hiring and management of CNA’s, and PCA’s, I was responsible for record management and medication management for clients, as well as reporting and dealing with family member’s concerns and complaints.

• Communicated with patients with compassion while keeping medical information private.
• Explained policies, procedures and services to patients and their families.
• Collaborated with multi-disciplinary staff to improve overall patient care and response times.

* Managed CNA’s & PCA’s. * Responsible for reporting information to the state, as well as medical records as requested.

• Performed regular evaluations of CNAs to assess their competency level in providing patient care.
• Maintained accurate records of all CNA staff including personnel files, timesheets, and certifications.
• Provided one-on-one mentoring sessions with CNAs to help them develop necessary skills.
• Interacted with patients, families, physicians, nurses, social workers, therapists as needed.
• Created individualized development plans for each CNA based on their skills and abilities.
• Monitored the quality of care provided by CNAs to ensure compliance with standards.
• Assisted in developing schedules for CNA staff ensuring adequate coverage during all shifts.
• Assisted Director of Nursing in developing annual budgeting goals related to staffing costs associated with CNAs.
• Resolved conflicts between CNAs or between CNAs and other departments as needed.