Reliable and adaptable administrative professional with experience in confidential records management, documentation accuracy, and fast-paced operations. Known for working independently with minimal supervision while maintaining professionalism, efficiency, and strong internal support.
Overview
21
21
years of professional experience
Work History
Online Personal Shopper
Walmart, Inc.
06.2025 - Current
Manage time effectively to meet pick-rate goals, succeeding at 128% of expectations, and prepare 40-60 orders for timely pickup or delivery daily.
Help 20+ customers daily locate products and check the store system for merchandise at other sites.
Household Manager
Private Residence
11.2010 - 09.2025
Managed the family of five's complex schedules, coordinated appointments, and maintained confidential information.
Organized household operations, including budgeting, documentation, and reporting to manage expenditures and control costs.
AI Data Specialist
Outlier AI
01.2022 - 10.2023
Reviewed digital content (approx. 5+ submissions/day @ 60mins ea.) for clarity, accuracy, formatting, and compliance with established guidelines and SOP criteria.
Identified data inconsistencies, documented root-cause issues, and delivered structured recommendations to enhance overall data quality, reliability, and standardization.
Supported workflow improvements by collaborating with remote teams.
Customer Account Manager
Modo, Inc.
07.2008 - 10.2010
Used Salesforce to maintain and update 5-30 client records per day with strict accuracy, version control, confidentiality, and compliance standards.
Delivered structured product support and resolved technical or account-related inquiries by coordinating with three internal teams to resolve discrepancies and streamline documentation.
Client Project Coordinator
Easybar Beverage Management Systems, Inc.
07.2004 - 09.2008
Promoted from Administrative Assistant to Special Projects Director within eight months based on performance, reliability, and operational impact.
Led multi-project execution from initiation through delivery, managing schedules, coordinating workflows, delegating assignments, and ensuring accurate and timely completion.
Developed onboarding tools, created training materials, and supported team expansion to improve consistency, system adoption, and operational efficiency.
Maintained accurate project files, databases, and internal records to support structured reporting, invoicing, and documentation integrity.
Delivered remote technical support to 250+ clients and recorded all requests and resolutions in the ACT database to maintain transparency and audit-ready documentation.
Education
Bachelor of Science - Business Administration And Management
Registered Nurse, Postpartum, Family Birth Center at Legacy Salmon Creek, VancouverRegistered Nurse, Postpartum, Family Birth Center at Legacy Salmon Creek, Vancouver