Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tammy Donovan

Sugar Land,TX

Summary

Proficient in communicating expectations with team members, fostering team morale, and building customer relations. Skilled in business operations management, which includes reconciling statements to invoices for preparation of payment, making sure credits are received, and vendor engagement. Maintains an organized filing system.

Additional skills include writing various content. This includes, but is not limited to; promotional content for customers, manual content for employee training, which outlines job descriptions and expectations, forms to be used in daily job operations, as well as company policies and procedures to be followed by all employees.

Overview

36
36
years of professional experience

Work History

Business Office Manager

Auto Check
03.2016 - Current
  • Oversaw office inventory activities by ordering supplies, shipments, and stocking.
  • Day-to-day operations of all invoices/credits coming in, reconciling to monthly statements, and confirm ready to be paid.
  • Communicated tasks and expectations effective to other team members.
  • Managed accounts.
  • Maintained an organized filing system.

Full Time Student

Lone Star College and Sam Houston University
08.2010 - 05.2016
  • Searched at library and in scholarly databases to locate necessary information for research projects.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Collaborated on group projects to complete professional deliverables.
  • Completed rigorous readings as directed to support unit learning goals.

Stay at Home Mom

My Family
01.1995 - 03.2016
  • Paid attention to detail while completing assignments.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Substitute Teacher, K-12

J. I. Barron Elementary and Magnolia ISD
01.2002 - 05.2010
  • Worked closely with the special needs classroom assisting with day-to-day activities.
  • Shadow aid for a special needs student.
  • Maintained day-to-day classroom management to promote learning initiatives.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

Secretary

Huntsville Construction Company
04.1992 - 12.1994
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Entered data into system and updated customer contacts to keep records current.

Cashier

Walgreens
09.1988 - 01.1992
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Bachelor of Arts - English

Sam Houston State University
Huntsville, TX
05-2016

Associate of Arts - Basics

Lone Star College
The Woodlands And Houston, TX Campuses
05-2013

High School Diploma -

Magnolia High School
Magnolia
05-1988

Skills

  • Business operations management
  • Policy and procedure modification
  • Account reconciliation
  • Vendor engagement
  • Clerical support
  • Billing
  • Built Customer Relations
  • Organizational Skills

Timeline

Business Office Manager

Auto Check
03.2016 - Current

Full Time Student

Lone Star College and Sam Houston University
08.2010 - 05.2016

Substitute Teacher, K-12

J. I. Barron Elementary and Magnolia ISD
01.2002 - 05.2010

Stay at Home Mom

My Family
01.1995 - 03.2016

Secretary

Huntsville Construction Company
04.1992 - 12.1994

Cashier

Walgreens
09.1988 - 01.1992

Bachelor of Arts - English

Sam Houston State University

Associate of Arts - Basics

Lone Star College

High School Diploma -

Magnolia High School
Tammy Donovan