Summary
Overview
Work History
Education
Skills
Timeline
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Tammy Drummonds

Stonecrest,GA

Summary

Experienced Business Development Representative offering a proven track record of working with customers to achieve solutions and drive company growth. Skilled in networking with industry professionals to build lead pipeline and increase client base.

Overview

24
24
years of professional experience

Work History

Business Development Representative

Drummonds Concrete Construction
03.2010 - Current
  • Successfully identify and qualify leads, resulting in a 20% increase in client acquisition
  • Develop and maintain relationships with key decision-makers, facilitating business partnerships
  • Conduct product presentations and demonstrations, effectively communicate value propositions.

Assistant Director of Admissions

Georgia Career Institute
02.2008 - 02.2010
  • Managed the admissions process for an educational institution
  • Reviewed applications, coordinated admissions events, communicated with prospective students and parents
  • Collaborated with all school departments
  • Provided information to prospective students
  • Supported overall goals of the admissions department.

Admissions Representative

Georgia Career Institute
03.2007 - 01.2008
  • Reached out to potential students through phone calls, emails, and in-person meetings to provide information about the school’s programs
  • Cold called 100+ generated leads daily
  • Conducted tours of the school’s campus
  • Guided prospective students through the application process, explained the admissions requirements, and explained required paperwork
  • Hosted information sessions to educate potential students about the school’s offerings, career prospects, and any unique features that set it apart
  • Maintained communication with applicants to address questions
  • Kept accurate records of prospective students, applications, and enrollment statistics through a CRM software program
  • Used effective communication, interpersonal skills, and a passion for helping individuals pursue their career goals through education
  • Met and exceeded individual sales targets weekly/monthly
  • Enrolled highest number of students in the school’s history for three consecutive years.

Business Development Representative

TSI Logistics
02.2006 - 03.2007
  • Generated leads through cold calling and targeted outreach
  • Prospected and identified clients within a defined target market
  • Engaged with the C-suite and financial leaders through email, phone calls, and additional platforms to initiate conversations
  • Qualified leads by assessing their needs and fit with the software product
  • Nurtured leads by maintaining ongoing communication and building relationships
  • Scheduled appointments and demos to introduce potential clients to the logistics software
  • Presented the software service and value proposition to prospects
  • Achieved monthly/quarterly sales targets
  • Followed up with leads to address any concerns and objections
  • Analyzed sales data and performance metrics to optimize outreach strategies
  • Collaborated with the sales team to hand off qualified leads for further conversion
  • Researched market trends and competitors to stay informed and adapt sales strategies
  • Achieved and exceeded sales quotas and KPI’s consistently
  • Adapted to changing market conditions and adjusted outreach methods accordingly
  • Leveraged CRM tools to track and manage leads, interactions, and progress
  • Created the Business Development Representative role to assist the account executives
  • Provided historical growth to the newly developed sales department
  • Generated strong leads that resulted in >$2,000,000 in software sales.

Supervisor

Nextel Communications
01.2000 - 02.2006
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.

Education

Bachelor of Arts Degree, Speech Communications -

North Carolina State University
Raleigh, NC

Construction Business Management Certificate -

Atlanta Technical College
Atlanta, GA

Hypertext Markup Language (HTML) Certificate -

New Horizons Computer Training Center
Atlanta, GA

Skills

  • Lead Prospecting
  • Business Relationship Management
  • Sales Strategy
  • Contract Negotiation
  • Relationship Building
  • Lead Development
  • Market Development
  • Account Management
  • Consultative Sales
  • Verbal and Written Communication Skills
  • Customer Service

Timeline

Business Development Representative

Drummonds Concrete Construction
03.2010 - Current

Assistant Director of Admissions

Georgia Career Institute
02.2008 - 02.2010

Admissions Representative

Georgia Career Institute
03.2007 - 01.2008

Business Development Representative

TSI Logistics
02.2006 - 03.2007

Supervisor

Nextel Communications
01.2000 - 02.2006

Bachelor of Arts Degree, Speech Communications -

North Carolina State University

Construction Business Management Certificate -

Atlanta Technical College

Hypertext Markup Language (HTML) Certificate -

New Horizons Computer Training Center

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Tammy Drummonds