Overview
Work History
Education
Skills
Timeline
Manager

Tammy Dumas

Grand Island,NE

Overview

14
14
years of professional experience

Work History

Manager

God Father's Italian Restaurant
04.2016 - 01.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Controlled costs to keep business operating within budget and increase profits.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Developed and implemented business strategies to achieve business goals and stay competitive.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.

Caregiver, Special Needs

Self
04.2010 - 04.2015
  • Prepared meals and snacks and fed clients.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Enhanced the quality of life for special needs individuals by providing personalized care and attention.
  • Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
  • Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
  • Developed strong relationships with clients and families, fostering trust and open communication regarding care plans.
  • Communicated well both verbally and in writing with clients, guardians, and medical professionals.
  • Helped with home management tasks, meal preparation, grocery shopping, and routine cleaning.
  • Ensured timely administration of medications and treatments as prescribed by medical professionals.
  • Developed strong crisis management skills, working proactively to diffuse challenging situations and maintain a calm, supportive environment for special needs individuals.
  • Promoted a safe, nurturing environment by diligently monitoring clients'' health and wellbeing.
  • Offered support to assist with supervising special needs individuals in home.
  • Increased client''s independence with consistent skill-building exercises and positive reinforcement.
  • Improved clients'' communication skills through tailored speech therapy exercises and activities.
  • Maintained detailed records of clients'' progress towards personal goals, sharing updates regularly with families and healthcare teams.
  • Implemented behavior modification techniques to address challenging behaviors while maintaining respect for each individual''s unique needs.
  • Provided transportation to appointments, outings, or activities as needed, ensuring the safety of special needs individuals at all times.
  • Participated in ongoing professional development opportunities to stay current on best practices for supporting the specific needs of each client population served.
  • Arranged transportation and accompanied patients to doctors' offices and errands.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Effectively collaborated with healthcare professionals to develop appropriate care plans for each client.
  • Supported clients'' educational goals through active participation in school activities and events.
  • Kept complete and accurate records, documenting care and patient progress.
  • Provided personal care to maintain hygiene and prevent health problems.
  • Worked with individuals with special needs to increase social skills and independence.
  • Provided emotional support to enhance well-being and coping skills.
  • Maintained clean and safe environment to prevent accidents and promote health.
  • Provided assistance to individuals with disabilities by helping with activities of daily living.
  • Maintained confidentiality and privacy to protect individual's rights and well-being.
  • Prepared meals and snacks to provide proper nutrition and hydration.
  • Transported individuals to appointments and activities to facilitate access to healthcare and community engagement.

Education

Diploma Computerized Business Administration - Business

Video Technical Institute
Irving, TX
1984

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Staff Management
  • Customer Relationship Management (CRM)
  • Schedule Preparation
  • Business Administration
  • Business Planning
  • Customer Service
  • Decision-Making

Timeline

Manager

God Father's Italian Restaurant
04.2016 - 01.2024

Caregiver, Special Needs

Self
04.2010 - 04.2015

Diploma Computerized Business Administration - Business

Video Technical Institute
Tammy Dumas