Tammy Eastridge
Saltville
Summary
Experienced Hospitality Professional with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Airbnb Co-Host/Private Housekeeper
Preferred Stays Management
06.2025 - 10.2025
- Coordinated guest experiences, ensuring seamless check-in and check-out processes.
- Supervised and completed daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction resulting in 5-Star reviews.
- Collaborated with management to establish guidelines for inventory control of cleaning supplies.
- Resolved guest complaints promptly, enhancing overall customer experience and loyalty.
Housekeeper/ Breakfast Server
The Bayfront Inn
01.2025 - 03.2025
- Provided friendly table service to guests including taking accurate orders, serving beverages and meals, clearing dishes, refilling drinks when necessary, and assisting with any other requests.
- Ensured compliance with health regulations by following safe food handling practices throughout shift.
- Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
Asst Inn Mgr
The Cozy Inn
04.2024 - 10.2024
- Provided leadership while managing day-to-day activities at the Inn which included Standard Rooms, Efficiency's, Suites, and Townhomes.
- Assisted in the use of property management systems, including reservations, check-in and checkout procedures and room assignments.
- Conducted regular inspections of property to ensure cleanliness and maintenance.
- Responded to and promptly resolved guest complaints or issues to maintain guest satisfaction.
- Assisted in resetting and preparing recently renovated Townhomes to for incoming guests and rental availability.
Housekeeper
Old Coast Cleaning
09.2020 - 01.2023
- Cleaned and stocked over 50 vacation rentals by washing, drying, and replacing used towels and linens, vacuuming, sweeping, and mopping floors, making beds, and restocking bathroom and kitchen items.
- Maintained cleanliness and sanitation standards in residential and commercial spaces.
- Performed deep cleans on vacation rentals such as detailing furniture, cleaning drapes, curtains, & rugs, cleaning windows and doors, resetting furniture, taking inventory, and assisting with upgrades.
Owner/ Operator
Eastridge Cleaning Services
04.2020 - 11.2022
- Managed all aspects of cleaning business daily operations including personnel, inventory control, budgeting, pricing.
- Developed and maintained relationships with clients, suppliers, and subcontractors to ensure successful completion of projects.
Shift Manager
Wendy's
08.2019 - 07.2020
- Supervised daily operations, ensuring compliance with safety standards and company policies.
- Trained and mentored team members on operational procedures and customer service excellence.
Education
Advanced Studies Diploma - Required
Patrick Henry High
Glade Spring, VA06.2008
Skills
- Cleaning and organizing
- Service excellence
- Strong verbal communication
- Rapid problem-solving
- Strong interpersonal skills
- Guest relations coordination
- Facility upkeep coordination
Timeline
Airbnb Co-Host/Private Housekeeper
Preferred Stays Management
06.2025 - 10.2025
Housekeeper/ Breakfast Server
The Bayfront Inn
01.2025 - 03.2025
Asst Inn Mgr
The Cozy Inn
04.2024 - 10.2024
Housekeeper
Old Coast Cleaning
09.2020 - 01.2023
Owner/ Operator
Eastridge Cleaning Services
04.2020 - 11.2022
Shift Manager
Wendy's
08.2019 - 07.2020
Advanced Studies Diploma - Required
Patrick Henry High