Tammy Eddleman
Mansfield,GA
Summary
Dynamic and results-driven professional with extensive experience as Jewelry Dept. Head at Hobby Lobby. Expert in operational planning and training coordination, fostering team efficiency through effective delegation and mentorship. Proven ability to meet customer needs while maintaining inventory standards, ensuring a seamless shopping experience. Strong leadership and customer service skills drive success.
Knowledgeable store management skills with proven track record of leading teams to achieve operational excellence. Adept in strategic planning and resource management, driving initiatives that enhance productivity and team cohesion. Demonstrated ability in leading cross-functional collaboration and problem-solving to meet organizational goals.
Overview
15
15
years of professional experience
Work History
Dept. Head Unit 250
HOBBY LOBBY Retail Stores
01.2011 - Current
- Lead department with solid orders to ensure the needs of our customers are met and ensuring no over stock is created which would cause our warehouse to order too heavily from our suppliers. To engage one on one in customer service. In addition provide valuable back-up, with the ability to cover all desk positions, cashier, stock, process, check sales in Verda and update employee status( CSM shift),
- Often have been called upon to help in the training of new employee's,in how to order and provide customer service. How to paper. wire, hanger, shadow boxing procedures, placing orders to the 1/16 of an inch,in the shop. Tips on proper recovery.
- Provide structured task and valuable feed back to build up the teams efficiency
- Keep an eye on the daily numbers to make sure the unit is meeting goals and providing enough flexibility to be able to change course as needed. While maintaining the store to the Hobby lobby standard.
Education
Bachelor of Science - History
Southern New Hampshire University
Hooksett, NH08-2017
Skills
- Operational planning-as asst manager in Milledgeville I learned how to plan out the processing of freight to ensure items were on the floor in 24
- Assignment delegation-For closing I prepared a daily list letting each member of the closing crew know their roll as well as expectations of time restraints
- Training coordination-I often work with new hires as well as assigning them strong team members to shadow, Kindness, encouragement, proper tools, and leading by example are key to building a strong team member,
Timeline
Dept. Head Unit 250
HOBBY LOBBY Retail Stores
01.2011 - Current
Bachelor of Science - History
Southern New Hampshire University